Are you a skilled ophthalmic technician and passionate about the advancement of Ophthalmology? Want to positively impact patients' lives? Are you eager to expand your clinical skill set and ophthalmic knowledge? If so, join our dedicated team for a stimulating, supportive, and rewarding environment where your passion for eye care will flourish. We're looking for individuals like you! Join our dedicated team at Austin Retina Associates, at the forefront of ophthalmic innovation. We are committed to advancing the understanding and treatment of retinal diseases through rigorous clinical research. As a Clinical Research Assistant focused on Retina-specific trials, you will play a crucial role in bringing cutting-edge therapies to patients. This position offers a unique opportunity to contribute directly to clinical trials that have the potential to transform vision care. You will collaborate with leading ophthalmologists and researchers in a dynamic and supportive environment, gaining invaluable experience in the complexities of clinical trial management within a specialized area of Ophthalmology.

Research Recruitment Specialist

Position Summary

Our goal is to advance retinal research, offer new treatment opportunities to our community, and provide the highest quality patient care. Austin Retina Associates is seeking a responsible, self-motivated individual to help us enhance recruitment of potential study subjects in a thriving retina practice’s growing research department. Our ideal candidate is passionate about patient care and the administrative aspects of clinical research.

Duties/Responsibilities

Develop prescreening strategies to identify and recruit potential subjects for clinical research studies
Assist with recruitment phone calls to potential subjects, schedule time to consent at following clinic appointment, and send consents via email
Collaborates with the Director of Research (DOR) and senior management to coordinate recruitment needs with ongoing and future clinical study opportunities for all sites
Maintains regular communication cadence with clinical and research teams to ensure smooth operations
Performs required trainings and obtains applicable certifications necessary to participate in specific study protocols including GCP, IATA, and other protocol-specific training
Communicates performance metrics and recruitment progress to senior management and stakeholders
Other duties assigned on an as needed basis delegated by Supervisor

Required Attributes

Master multiple computer systems including Google Workspace, Microsoft Office, Teams, Real Time, data management, entry and retrieval
Experienced in delivering appropriate communication to patients in addition to the requirements outlined in Study protocol
Master the patient experience methodology while addressing multiple priorities
Advanced understanding of basic administrative systems gaining proficiency with scheduling, data entry, and communication software
Proficiency in data collection, analysis, and reporting
Knowledge of ophthalmology and retina terminology
High School Diploma or the equivalent, relevant experience, College degree preferred

Preferred Attributes

Strong interpersonal skills including effective listening, clear communication, effective customer problem resolution, warm encouraging demeanor
Ability to develop and maintain effective relationships at work even in a high-paced, sometimes high-stress environment
Demonstrate our core values: Serving with Compassion, Striving for Excellence, and Practicing Humility
Excellent organizational and time management skills ensuring all tasks are completed in a timely manner satisfactory to the organization with ability to independently manage workflow
Demonstrates high-level initiative and critical thinking skills
Ophthalmic experience
Experience utilizing a Clinical Trial Management System (CTMS), Real Time CTMS
Experiencing utilizing EMR/EHR system

Position Details

Schedule approximately 8 am - 5 pm
Hourly pay, FLSA non-exempt, eligible for overtime

Physical Requirements

Prolonged sitting, talking and hearing both in person and by telephone; use hands to finger, handle and feel objects or controls; reach with hands and arms. Regularly required to stoop, kneel, bend, crouch and lift up to 15 pounds on occasion. Specific vision abilities required by this job includes viewing multiple computer screens, close vision, distance vision, depth perception, color vision and the ability to adjust focus. Viewing images and operating computer devices constantly.