Full-Time

Site Management Associate 1

PSI CRO

PSI CRO

1,001-5,000 employees

No salary listed

No H1B Sponsorship

King of Prussia, PA, USA

Hybrid

Two to three days on-site per week.

Category
Biology & Biotech (1)
Required Skills
Word/Pages/Docs
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides
Requirements
  • College or university degree or an equivalent combination of education, training and experience that presents the required knowledge, skills and abilities is considered sufficient.
  • Minimum 2 year experience within the clinical research industry, corporate or academic environment where administrative experience and technical skills have been gained.
  • Basic proficiency in MS Word.
  • Basic proficiency in MS Excel.
  • Basic proficiency in MS Outlook.
  • Basic proficiency in MS Power Point.
  • Knowledge (following proper training) of applicable software and project specific systems.
  • Basic typing skills in English (min. 40 words per minute)
Responsibilities
  • Ensures exchange of information and documentation with sites and vendors
  • Ensures order, receipt, inventory storage, distribution, return/recall and reconciliation of clinical supplies
  • Ensures regulatory and ethics committee submissions and notifications
  • Ensures proper administration of sites and vendors payments
  • Coordinates preparation for and follow-up on site, Trial Master File and systems' audits and inspections
  • Reviews and coordinates site-specific query resolution
  • Reviews and coordinates site-specific Electronic Data Capture completion and provides the site Monitor with regular updates on the completion status
  • Exchanges information and documentation with other departments
  • Supports the organization of internal team meetings including preparation of agendas and minutes
  • Supports the organization of Investigator Meetings
  • Maintains study-specific and corporate tracking systems
  • Serves as the sites’ primary contact point
  • Serves as the primary sites’ contact point for vendors, study supplies, and access management
  • Ensures communication between the sites and off-site facilities
  • Arranges and tracks initial and on-going project training for site teams in all vendor-related systems
  • Provides training in courier management and study supplies ordering to the site team
  • Checks the TMF on a site and a country level regularly and files pending documents
  • Prepares, distributes, and updates Investigator Site Files (ISF) and ISF checklists
  • Provides Monitors with ISF documents to be filed in the ISF prior to each monitoring visit
  • Revises and checks translations status
  • Ensures proper safety information flow with the investigative sites.
  • Updates CTMS with lacking project information
  • Assists the Monitors in their prompt completion of all subject event and site event information in CTMS
  • Assists the Monitors in their meeting deadlines for site visits, visit reports and visit letter dates information recording in CTMS
  • Tracks the resolution status of site issues and action items in CTMS
  • Ensures that pre-study testing (dummy scans, MRI/CT qualification questionnaires, test ECGs, etc.) of local site facilities is completed
  • Tracks vendor-related supplies (lab kits, ECG electrodes, CDs for scans, etc.) on a site level

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Switzerland

Founded

1995

Simplify Jobs

Simplify's Take

What believers are saying

  • China's rising global clinical role boosts demand for PSI's Beijing and Shanghai local expertise.
  • Toronto office with David Allen strengthens North American Phase II/III trial execution.
  • Sayaka Kaji's March 2025 Japan appointment deepens Asia-Pacific operational leadership.

What critics are saying

  • China regulators restrict PSI's Shanghai and Beijing offices within 12-24 months.
  • Arango platform outage erodes SYNETIC site selection edge in 6-18 months.
  • IQVIA outcompetes PSI in Japan, limiting Asia-Pacific trial wins in 12-24 months.

What makes PSI CRO unique

  • SYNETIC AI cuts site selection from 6 weeks to minutes, avoiding 30-40% non-enrolling sites.
  • Beijing office opened April 2026 near China's regulatory authorities and top investigator sites.
  • CRA Academy builds therapeutic expertise, reducing staff turnover on client projects.

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Benefits

Health Insurance

Paid Vacation

Flexible Work Hours

Hybrid Work Options

Remote Work Options

Wellness Program

Mental Health Support

Conference Attendance Budget

Professional Development Budget

Company News

PR Newswire
Mar 19th, 2026
PSI cuts clinical trial site selection from 6 weeks to minutes with AI agent on Arango platform

PSI CRO, a global clinical research organisation, has reduced clinical trial site identification from up to six weeks to minutes using SYNETIC, an AI knowledge engine powered by the Arango Contextual Data Platform. The system helps identify higher-performing trial sites and minimise costly non-enrolling institutions, which account for 30-40% of trial sites. Clinical trials can cost over $160 per minute operationally, and activating a trial site costs $30,000 or more. With 15% of sites never enrolling a single patient, failed recruitment can cost millions per study. SYNETIC unifies fragmented clinical research data into a single contextual layer, preserving relationships across investigators, institutions, protocols and historical outcomes. The platform provides explainable AI recommendations, including rationale, supporting evidence and confidence levels, enabling data-driven site selection in minutes rather than weeks.

PharmiWeb.com
Jan 7th, 2026
PSI CRO Strengthens Canadian Presence with New Toronto Office and Leadership Role

PSI CRO strengthens Canadian presence with new Toronto office and leadership role. PSI CRO has broadened its footprint in Canada by opening a new office in the Toronto area and naming an experienced industry leader to guide its operations there. The office, located in Mississauga, Ontario, builds on the company's established Canadian presence and commitment to clinical research excellence. PSI CRO has been active in Canada for over a decade, supporting complex clinical trials with a focus on dependable delivery and strong relationships with research sites. As part of this expansion, David Allen, MBA, has been appointed as Country Manager for Canada. Allen brings more than 30 years of experience in clinical research from both sponsor and CRO environments. In his new role, he will lead efforts to enhance the company's operational capabilities in the local market and ensure alignment with PSI's global standards for on-time trial execution. PSI's continued growth in North America reflects broader trends of increasing trial activity in the region, particularly for pivotal phase II and phase III studies where precision and efficiency are critical. The expanded Toronto operations aim to further support sponsors with rigorous trial planning and execution.

PSI CRO
Mar 13th, 2025
PSI CRO Appoints Sayaka Kaji as Country Manager Japan

TOKYO, 14 March 2025 - PSI CRO AG, a global Swiss-based clinical research organization (CRO), is pleased to announce the appointment of Sayaka Kaji as Country Manager for Japan.

PSI CRO
Sep 6th, 2023
PSI FAQs: How does PSI reduce CRA staff turnover on your project?

Psi CRO Ag launched a CRA Academy to provide to help its team members develop therapeutic expertise as well as soft skills to manage key relationships with sites.

PSI CRO
Jun 13th, 2022
Psi CRO Ag receives award CRO Leadership Awards

This is also the fourth year in a row in which PSI CRO received CRO Leadership Awards in all five categories, also including Expertise and Capabilities, across two respondent groups.