Full-Time
IT infrastructure management and observability software
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Mumbai, Maharashtra, India
In Person
SolarWinds provides IT management and observability software that helps organizations oversee their technology infrastructure. Its platform gathers performance and configuration data from devices, applications, and services and presents dashboards, alerts, and automated workflows to detect and resolve issues across on-premises, cloud, and hybrid environments. It stands out by offering a single, scalable ecosystem that covers network, systems, databases, applications, and IT service management, supported by a broad partner network and a history of strategic acquisitions. The company aims to help IT teams and MSPs prevent outages, optimize performance, and maintain security and compliance in diverse environments.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Austin, Texas
Founded
1999
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Accelerate query performance with AI Query Assist: intelligent tuning, built securely. In this post, Owen Murphy breaks down AI Query Assist, explaining how it combines execution plans with generative AI to rewrite slow SQL. SolarWinds look at why AI Query Assist matters for DBAs and developers who want faster, more reliable performance tuning without sacrificing security. April 2, 2026 Page Contents The most daunting screen in a DBA's life isn't a red dashboard; it's the blank cursor blinking inside a query editor. You've identified the bottleneck. You know the query is performing a massive table scan where it should be seeking. Now you face the tedious, manual reality of remediation: rewriting the SQL, checking syntax, verifying logic, and ensuring you haven't introduced a regression. In the past year, the temptation to paste a slow query into a public large language model (LLM) has grown. For a seasoned DBA, that's an obvious nonstarter. But for a full-stack developer or a systems engineer trying to push a release, security implications aren't always at the front of mind. They might not realize that pasting proprietary schema or customer personally identifiable information (PII) into a public chatbot is a massive compliance risk. The results are also often erratic because the LLM lacks context. It sees the text, but it doesn't understand the cost. That's why SolarWinds is announcing the general availability of AI Query Assist - an intelligent tuning advisor that combines generative AI with your database execution plans. This isn't a generic text generator. It's a purpose-built engine designed to automate the rewrite phase of query tuning, anchored by two nonnegotiable pillars: context and security. AI Query Assist is generally available now for: * SolarWinds(R) SQL Sentry(R)(SQL Server) * SolarWinds(R) Database Performance Analyzer (DPA) (SQL Server and Oracle) * SolarWinds(R) Database Observability SaaS (SQL Server) The "elephant in the room": security and architecture. Let's address the immediate concern: "Where is my data going?" At SolarWinds, SolarWinds know data sovereignty is nonnegotiable. That's why AI Query Assist is architected to ensure your database contents remain yours. * Sanitized Payloads: Before any data leaves your environment, AI Query Assist identifies and masks PII and sensitive literals - the service receives the structural logic of the query, not your customer data * Platform Connect: For its on-premises users (SQL Sentry and DPA), SolarWinds utilize Platform Connect, which acts as a secure tunnel, bridging your on-prem instances to the AI service without requiring you to move the database itself or open risky firewall ports Why do generic LLMs fail at SQL tuning? Because they treat SQL as prose and guess based on syntax patterns. AI Query Assist is different. It not only reads the SQL text but also analyzes the Explain Plan. By ingesting the plan, the engine understands the actual execution strategy, including cardinality estimates, join types, and index usage. This moves the output from guesswork to engineering. It allows the tool to suggest heuristics-based improvements that are mathematically likely to reduce latency, rather than just syntactically different. How it works: from detection to remediation. SolarWinds has designed the workflow to mirror the way a typical DBA thinks, taking you from a high-wait state to a deployed fix in three steps: * Select: You identify the problematic query within DPA, SQL Sentry, or SolarWinds Observability SaaS * Sanitize and Analyze: Upon submission, the tool masks the data and bundles the SQL text with its specific Explain Plan * Optimize: The engine generates a rewritten query focused on performance efficiency Crucially, this isn't a "black box." SolarWinds provide a Thinking tab that details exactly why the AI suggests a change, whether it's converting a subquery to a JOIN, adding a missing predicate, or forcing a specific index. Once the recommendation is ready, you can review the Original SQL and the Optimized SQL side by side. Who is this for? * For the DBA: This serves as a sanity check, handling the rote work of rewriting complex T-SQL and allowing you to focus on architectural issues - it acts as a deterministic second opinion, validating your tuning strategy against the plan data * For the Developer: SQL performance is a deep well, and AI Query Assist helps you learn complex patterns faster - by reading the Explanation tab, you gain insight into why your -generated query was slow and how to write it better next time Augmented, not replaced. SolarWinds believe in augmented intelligence. The goal of AI Query Assist isn't to replace the DBA but to accelerate the mean time to rewrite. SolarWinds handle the syntax and the initial optimization logic so you can make the final engineering decision. Stop staring at the blank cursor. Resources. * SQL Sentry AI Query Assist: A walkthrough of how AI Query Assist works in SQL Sentry. * DPA AI Query Assist: A setup and workflow guide for using AI Query Assist in DPA. * THWACK: The SolarWinds community hub for product updates, discussions, and feedback. AI Query Assist FAQ. 1. What Is AI Query Assist? AI Query Assist is a SolarWinds capability that uses generative AI plus execution plan context to suggest performance-focused SQL rewrites. 2. Why Not Use A Public AI Tool? Public AI tools can lack execution context and may expose sensitive query details. AI Query Assist is built into your SolarWinds workflow and designed for database tuning. 3. How Does AI Query Assist Work? You select a slow query, submit it for analysis, and review an optimized version side by side with the original, along with a clear explanation of the suggested changes. 4. Where Is AI Query Assist Available? AI Query Assist is available for SQL Sentry, Database Performance Analyzer (DPA), and SolarWinds Observability SaaS. 5. Does It Replace Manual Query Tuning? No. It speeds up the rewrite phase, but you still review, test, and decide whether to deploy the suggested SQL.
SolarWinds Web Help Desk vulnerability (CVE-2025-26399) enables remote command execution. Posted: March 12, 2026 SolarWinds has disclosed a critical vulnerability in its Web Help Desk software that could allow attackers to execute unauthorized commands on affected servers. The flaw, tracked as CVE-2025-26399, stems from a deserialization of untrusted data (CWE-502) issue in the AjaxProxy component. By sending specially crafted malicious data, attackers can trick the application into executing arbitrary commands in system memory, potentially giving them full control of the server. Due to its severity and confirmed exploitation in the wild, the vulnerability has been added to the Known Exploited Vulnerabilities (KEV) catalog by Cybersecurity and Infrastructure Security Agency. Once exploited, attackers could steal sensitive data, manipulate user accounts, or move deeper into the internal network. Although it is not yet confirmed whether ransomware groups are using this flaw, organizations running exposed Web Help Desk instances face a high risk of compromise. CISA has urged immediate action, requiring U.S. federal agencies to remediate the issue by March 12, 2026 under Binding Operational Directive 22-01. Security experts recommend applying the latest SolarWinds patches as soon as possible, monitoring systems for unusual command activity, and disconnecting vulnerable systems from the network if patches cannot be applied. NPAV offers a robust solution to combat cyber fraud. Protect yourself with its top-tier security product, FraudProtector.net Sharing is caring!
SolarWinds is a Leader in the new GigaOm Radar for APM. March 11, 2026 Page Contents Whether it's a customer-facing portal or a mission-critical internal tool, the complexity of modern application environments spanning multi-cloud, microservices, and Kubernetes has never been simpler or greater than it is today. But as complexity grows, so does the risk of performance degradation, security vulnerabilities, and downtime. That's why having a clear understanding of the application performance management (APM) landscape isn't a "nice to have" - it's crucial. SolarWinds is proud to share that SolarWinds has been featured in the latest GigaOm Radar for APM. This report provides a comprehensive, vendor-neutral assessment of the top solutions in the market, and its findings confirm what its customers already know: SolarWinds is at the forefront of the shift from simple monitoring to intelligent observability. Why the APM landscape matters now. The GigaOm report highlights a critical shift in the industry: applications are becoming the primary entry point for business value. According to GigaOm, the "widest variance in vendor capabilities" now occurs around advanced features such as dynamic discovery, mapping, and AI-driven insights. To stay competitive, organizations need tools that not only alert them when a service is broken but also provide the awareness (the evolution beyond observability) to predict and prevent issues before they impact the end user. Spring cleaning for your tech stack. As SolarWinds move into spring, many IT organizations are looking to tidy up, pruning legacy monitoring tools that no longer scale and clearing out the noise of endless, uncorrelated alerts. Spring cleaning isn't only for cupboards; now is the ideal time to audit your application performance strategy. The GigaOm Radar report is your guide for this seasonal refresh. It helps you identify where your current stack might be gathering dust and how a modern, unified platform such as SolarWinds can help you: * Sweep Away Silos: Consolidate fragmented tools into a single, cohesive view * Clear the Fog: Use AIOps to filter out the noise of minor alerts, leaving only the important insights * Plant Seeds for Growth: Implement an observability framework that scales as your cloud-native footprint expands over time SolarWinds: A leader in innovation and resilience. In the report, SolarWinds stands out for its ability to simplify the management of complex, distributed environments. Key takeaways: * Unified, Full-Stack Visibility: SolarWinds(R) Observability bridges the gap between logs, metrics, and traces, offering a single source of truth across hybrid and multi-cloud infrastructures * AI and Machine-Learning-Driven Intelligence: The report emphasizes AI as the critical differentiator for the future; SolarWinds is meeting this demand with AIOps-enabled pattern recognition and anomaly detection, helping teams move from reactive troubleshooting to proactive optimization * Faster Mean Time to Resolution (MTTR): By correlating synthetic and real user data with code-level traces, SolarWinds helps IT teams pinpoint root causes in minutes, not hours * Built for Modern Teams: Whether you are in IT Ops, DevOps, or SecOps, its solutions provide the contextual insights needed to help ensure applications are fast, reliable, and secure Empower your team with the full report. Understanding the nuances of the APM market is the first step toward building a more resilient digital infrastructure. The GigaOm Radar report serves as a roadmap for decision-makers evaluating technical capabilities, emerging features, and the long-term roadmaps of market leaders. Don't let your application performance get buried under winter's technical debt. Spring into action by downloading the full GigaOm Radar report today. Frequently asked questions. What is the GigaOm Radar for APM? It's a vendor-neutral report from GigaOm evaluating leading APM solutions based on capabilities, innovation, and execution. What is APM? APM is the practice of monitoring and analyzing how applications perform to ensure they are available, fast, and reliable for end users. Modern APM helps teams understand application behavior across cloud-native and distributed environments and identify issues before they impact customers. Who is GigaOm? GigaOm is an independent technology research firm that produces vendor-neutral reports to help organizations evaluate and compare enterprise technology solutions. Why is SolarWinds named a Leader? SolarWinds is recognized in the GigaOm Radar for APM V4, published November 25, 2025, for unified observability, AI-driven insights, and simplified management of hybrid and multi-cloud environments. What defines modern APM today? Modern APM is defined by advanced capabilities such as dynamic discovery, intelligent mapping, and AI-driven features that help predict and prevent issues, not only detect them. Why is AI and AIOps important for APM? AI and AIOps reduce alert noise and surface meaningful insights, enabling faster and more proactive issue resolution. Who should read this report? IT Ops, DevOps, SecOps, and technology leaders evaluating or modernizing their APM and observability strategy should read this report. What's the business value of better APM? Better APM delivers faster MTTR, improved reliability, and better end-user experiences through correlated, full-stack insights.
Data Egret and SolarWinds announce partnership. Data Egret GmbH is excited to share that Data Egret is now partnering with SolarWinds to help engineering and operations teams turn PostgreSQL performance insights into real, measurable improvements. SolarWinds Database Performance Analyzer (DPA) supports PostgreSQL and enables organisations to monitor and optimise database platforms across cloud and on-premises environments. Through this partnership, SolarWinds DPA customers gain direct access to advanced PostgreSQL expertise to interpret DPA findings and implement targeted performance improvements. At Data Egret, Data Egret GmbH deliver PostgreSQL consulting and support services, including migrations, database analysis, and architecture and performance workshops to help organisations maintain scalable, resilient systems. SolarWinds DPA provides deep observability into database performance and query behaviour. Together, Data Egret GmbH bridge the gap between insight and action - transforming performance data into effective optimisation and architectural enhancements. "SolarWinds DPA provides valuable transparency into how databases behave. By combining that intelligence with Data Egret's hands-on PostgreSQL consulting and workshops, organisations gain a complete path from diagnosis to solution. Together, we enable engineering teams not only to understand their performance challenges, but also to confidently implement the improvements needed for long-term scalability." Ilya Kosmodemiansky, CEO, Data Egret GmbH SolarWinds also sees the partnership as an opportunity to extend the impact of DPA's monitoring capabilities for PostgreSQL users: "Our customers rely on SolarWinds DPA for deep visibility into database performance. Partnering with Data Egret allows us to extend that value even further - turning insights into meaningful action. Their PostgreSQL expertise adds a powerful layer of optimisation and architectural guidance that helps organisations resolve issues faster and build more resilient systems." Ian McKenna, EMEA Regional Sales Manager, SolarWinds By combining industry-leading observability with expert PostgreSQL consulting, SolarWinds and Data Egret are setting a new standard for PostgreSQL performance and reliability - helping organisations turn data insights into lasting operational excellence. Data Egret GmbH is looking forward to working together with SolarWinds and supporting teams who want to take PostgreSQL performance from "we see the problem" to "we solved it". Data Egret GmbH is always open to collaborating with organisations that share its commitment to PostgreSQL excellence. If you're interested in partnering with Data Egret GmbH, let's talk.
SolarWinds Serv-U 15.5.4 fixes Four critical RCE vulnerabilities. SolarWinds has released Serv-U 15.5.4 with patches for multiple critical vulnerabilities as well as feature parity improvements in File Share amongst other updates. Serv-U is commonly deployed in managed file transfer contexts, which often sit close to sensitive data paths and identity systems. Critical RCE conditions in that posture warrant high urgency - especially for internet-exposed instances. SolarWinds says Serv-U 15.5.4 brings back download history in File Share (previously available in the older web client prior to 15.5.2) and adds time display alongside "Last Modified" entries for improved auditing and usability. Discover more cybersecurity Four critical vulnerabilities were fixed, each rated 9.1 (Critical). The release also adds feature improvements and support for Linux-based Ubuntu 24.04 LTS. They include: * CVE-2025-40538 - broken access control leading to remote code execution, where exploitation can enable creation of a system admin user and arbitrary code execution as root via domain/group admin privileges. * CVE-2025-40540 and CVE-2025-40539 - type confusion vulnerabilities enabling arbitrary native code execution as root. * CVE-2025-40541 - an insecure direct object reference (IDOR) vulnerability enabling native code execution as root. Users and organizations should upgrade to 15.5.4 if you run Serv-U, prioritizing any environment exposed to the public internet or partner networks. Admins should validate admin role assignments and review recent admin creation events (especially if you suspect exposure to access control bypass conditions). If you cantt upgrade immediately, reduce exposure by restricting access to trusted networks and ensure monitoring on authentication and privileged actions.