Manager – Bank Technology

Job Description

Note: This position will follow our hybrid work model, we expect the selected candidate to be in the office 2-3 days a week at the St. Petersburg, FL Corporate Office location.

Job Summary:

This Technology Manager (Manager, RJ Bank Technology) will act as a partner with multiple RJ Bank departments in utilization of information technology to drive business and improve efficiencies. Extensive contact with all management levels and other internal customers is required to identify, research, analyze and resolve complex information technology issues. Manages a team responsible for application development and modification and/or maintenance of applications.   Works with our vendor partners regarding enhancements and upgrades to our hosted Banking systems.  This position will require after hours and weekend duties as necessary for system testing and upgrades as well as managing on call rotation for nightly batch issues.  
 
Responsibilities:

• Drives IT solutions to ensure they meet the business needs balanced with a pragmatic and integrated approach to the design of technical solutions.

• Understands and applies enterprise wide thinking to individual departmental requests for IT investments to ensure end-to-end process and data integration are achieved.

• Leads projects to successful completion as defined by predetermined project success criteria including those established by the business, capital expenditure and budget requirements.

• Works with vendors to implement off the shelf solutions as well as modified versions of their products.

• Communicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these and to do extraordinary things to achieve local business goals.

• Influences the prioritization of business unit technology projects, optimal project structure and project administration to ensure strategic business objectives are met and risk is managed.

• Focuses on workforce management to accurately capture IT resource capacity involving resources (internal and/or external), processes and practices.

• Develops and maintains development methodology (templates, processes and deliverables) and ensures all IT resources understand their responsibilities in this process.

• Partners with Architecture Team to assess how technologies can best streamline processes and/or add business value.

• Provides quick project turnarounds and flexibility by leveraging SDLC methodology and industry best practices.

• Remains up to date on key technology, business and industry trends.

• Develops budget/ annual goals and objectives; holds organization accountable for attaining goals and objectives.

• Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project/account team members and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of team/personal objectives.

• Performs other duties and responsibilities as assigned.

Skills:

• Ideally two (2) to three (3) years of relevant experience including management or leadership experience.

• Financial services industry experience required; Banking specific experience is desired.

• Must have management experience leading geographically dispersed teams, coordinating development activities across organizational lines, and successfully delivering applications with medium to large complexities. Managing resource allocations and budget to ensure resources are most efficiently utilized.

• Experience managing technical resources to deliver software projects both vendor purchased and in-house developed. Working with vendors for software solutions.

• Experience implementing scalable, distributed and highly responsive financial applications using HP NonStop, Angular, Java, REST/Micro Services, .NET, SQL (Microsoft and Oracle), and related technologies. Agile methodologies.

• Possess highly effective written and oral communication; excellent organizational and project management skills, and team player that is assertive, passionate, and goal oriented.

• Uses comprehensive knowledge and skills to act independently while guiding and training others on developing software using programming languages.

• Applies comprehensive knowledge and skills to work independently while providing guidance and training to others on acquiring, organizing, protecting and processing data to fulfill business objectives.

• Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.

• Strong critical thinking and ability to think out-of-the box.

• Self-motivated and able to perform under pressure.

• Strong analytical and problem-solving mind-set.

• Excellent interpersonal skills and be able to build consensus across teams.

Ability to:

• Perform under pressure and be self-motivated.

• Adjust priorities due to market conditions as needed.

• Collaborate with our business partners to understand and implement their requirements.

• Collaborate with technical and functional leads.

• Collaborate across functional areas with the other development managers in the department.

• Build and maintains strong internal and external relationships. Enhances the customer service experience to drive competitive advantage.

• Build strategic partnerships within the organization to collaboratively execute business goals.

• Ensure customer perspective is driving force behind business decisions and activities.

• Execute business and organizational objectives that build and support sustained revenue growth, maximize firm results, and effectively leverage people/processes.

• Establish high standards and challenging goals for individual, team, and organizational accomplishment.

• Occasionally work a non-standard schedule including nights and/or weekends and/or have on-call responsibilities.

Licenses/Certifications:

• None required.

Education

Bachelor’s: Computer and Information Science, Bachelor’s: Information Technology

Work Experience

Manager Experience - 3 to 6 years

Certifications

Travel

Less than 25%

Workstyle

Hybrid

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 

We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. 

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