Full-Time

Call Center Customer Service Representative

Posted on 10/3/2025

R+L Global Logistics

R+L Global Logistics

201-500 employees

Global freight and logistics services provider

Compensation Overview

$17.50/hr

Phoenix, AZ, USA

In Person

Category
Customer Experience & Support (1)
Required Skills
Data Analysis
Requirements
  • Bilingual
  • Ability to work independently with minimal direction and supervision
  • Ability to effectively manage fast paced environment, with multi-tasking skills
  • Exhibit accuracy and attention to detail
  • Ability to maintain highest level of confidentiality
  • Ability to communicate both verbal and written clearly and professionally
  • Ability to work within a team environment
  • Highly dependable, flexible and willingness to accommodate the work environment
  • Ability to adapt to fast pace changing conditions
Responsibilities
  • Display professional phone etiquette
  • Data Processing- Entry-level skills
  • Organization Skills and practices
  • Proficient time management
  • Filing, Copy-Fax Machine
  • Computer knowledgeable- Internet basics, computer security practices, touch typing
  • Learning and working with company computer related applications, tools, and programs
  • Must type a minimum of 25 words per minute
  • Process confidential materials and information professionally at all times
  • Display high energy, enthusiasm, optimism and positive attitudes

R+L Global Logistics provides domestic and international freight and logistics services to help businesses ship smarter. Its offerings include Full Truckload (FTL), Intermodal/Rail, Expedited/Domestic Priority, cross-border service to Mexico and Canada, trade show shipping, supply chain management, high value/high risk cargo handling, warehousing and fulfillment, value-added services, and customs brokerage. The company works by coordinating multiple transportation modes and logistics services to move goods from origin to destination, creating tailored solutions that fit a customer’s needs. What sets it apart is its broad, multi-modal service portfolio and its emphasis on meeting specific customer requirements to deliver a complete global transportation solution. Its goal is to empower businesses worldwide to optimize their shipping and logistics, providing reliable, end-to-end freight solutions across the globe.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Ocala, Florida

Founded

2008

Simplify Jobs

Simplify's Take

What believers are saying

  • Shippers prioritize R+L's longevity over cost in volatile markets.
  • White-glove services lock in high-margin, high-switching-cost customers.
  • Technology optimizes efficiency, cutting customer transportation and inventory costs.

What critics are saying

  • C.H. Robinson captures 15% more Mexico volume via maquiladora lanes in 6-12 months.
  • TQL erodes 20-30% premium margins with AI routing in 12-18 months.
  • XPO acquisition locks out Puerto Rico warehousing, collapsing 15% operations in 12-24 months.

What makes R+L Global Logistics unique

  • Six-decade history ensures stability amid supply chain resilience trends.
  • Integrated truckload, cross-border, warehousing, and brokerage from one contact.
  • Mexico transborder specialization captures nearshoring manufacturing shifts.

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Benefits

Remote Work Options

INACTIVE