Full-Time

Senior Associate Client Engagement

Posted on 9/16/2025

Unispace

Unispace

501-1,000 employees

Global workplace design and construction services

No salary listed

Melbourne VIC, Australia

Hybrid

Hybrid role; Melbourne-based with in-office collaboration and remote flexibility.

Category
Sales & Account Management (3)
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Requirements
  • Extensive local market and industry knowledge and network
  • Commercial awareness and business acumen
  • Excellent communication and influencing skills
  • Proven experience in client-facing roles, relationship management, and direct lead generation
  • Experience in utilising outreach techniques, including cold calling, to build relationships with potential leads
  • Resilience and organisational agility
  • Client-oriented and results-driven mindset
Responsibilities
  • Development and execution of the local Client Engagement strategy
  • Deliver key expertise and value through networking, outreach, research, and industry intelligence
  • Develop multi-discipline relationships across the market to achieve a high level of sales pipeline
  • Undertake lead source analysis and drive lead management
  • Map and manage client strategies and relationships within key focus areas
  • Attract target clients utilising fresh and innovative approaches
  • Support business planning through data analysis and conversion strategies
  • Implement strategies around research projects, industry events, and networking opportunities
  • Collaborate across disciplines, regions, and within studios to identify opportunities and drive continual improvement
  • Drive Client Engagement methodology, standards, practices, and processes to enhance effectiveness within the organisation
  • Develop and deploy strategies to achieve a high sales conversion rate with target clients
  • Ensure strategies are effective for the needs of the local market
  • Demonstrate success in supporting and driving cross-regional client opportunities
  • Align client engagement initiatives with the Unispace brand
  • Implement a local risk management plan with evidence of appropriate action taken
  • Maintain consistency of standards, technology solutions, and processes across the region to support brand capability, drive best practices, and achieve efficiencies
Desired Qualifications
  • Experience in a fast-growing design or architecture practice is desirable
  • Experience in developing a cross-regional engagement strategy across multiple markets

Unispace designs and builds workplaces worldwide, covering offices, labs, retail, social spaces, and athletic facilities. It provides engineering, project management, and construction services through a unified, global team across 25 countries, delivering tailored, end-to-end solutions that keep projects on time and within budget. The company emphasizes experiential design and brand storytelling, embedding diversity, equity, inclusion, and belonging into its work. Difference from competitors lies in its global, integrated delivery model and focus on culture-driven, brand-aligned spaces rather than isolated design or construction services. Its goal is to create spaces that foster company culture and communicate a brand’s story while meeting client needs efficiently.

Company Size

501-1,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Sydney, Australia

Founded

2010

Simplify Jobs

Simplify's Take

What believers are saying

  • Life Sciences expansion under Daniel Maldonado accelerates Americas biopharma construction projects amid sector growth.
  • Justin Tydeman's 15+ years CEO experience stabilizes strategy execution across international markets post-2024.
  • Hybrid workplace demand drives consulting fees and long-term service agreements beyond project-based revenue.

What critics are saying

  • £679M PPE scandal via Michael Gove erodes client trust, triggers UK government contract blacklist.
  • Remote-hybrid work persistence collapses core workplace design revenue as clients minimize physical spaces.
  • PAG private equity exit pressure by 2027 forces cost-cutting, quality failures, construction lawsuits.

What makes Unispace unique

  • Integrated design-to-construction model delivers projects on-time, on-budget across 43 studios, 15 countries.
  • Life Sciences vertical via Bulb Interiors, Biopharma Engineering acquisitions captures high-margin biopharma lab fit-outs.
  • Experiential design agency Downstream enables branded spaces across retail, sports, entertainment beyond traditional workplace.

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Benefits

Flexible Work Hours

Hybrid Work Options

401(k) Retirement Plan

Paid Vacation

Mental Health Support

Wellness Program

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