Full-Time

Application Specialist Job ID 2024

Confirmed live in the last 24 hours

Internet Brands

Internet Brands

1,001-5,000 employees

Integrated web solutions for various sectors

Consumer Software
Legal

Junior, Mid, Senior

Minneapolis, MN, USA

Required Skills
Communications
Customer Service
Requirements
  • Previous experience in a call center environment.
  • Customer service orientated with demonstrated ability to show empathy.
  • Excellent written and verbal communication skills
  • Must be patient and inclined to help others.
  • Must be detail oriented.
  • Ability to achieve high productivity and quality standards.
  • Proficient working knowledge of Windows OS, Internet, and associated software.
  • BILINGUAL - English/Spanish a plus.
Responsibilities
  • Completes the online application for the claimant.
  • Asks a series of personal medical questions.
  • Uses several systems to complete the process. Website, internal, and order management systems.
  • Demonstrate Empathy, Compassion, and Patience.
  • Maintain confidentiality of sensitive information
  • Meet productivity and quality goals.
  • Use of call management software to answer calls, adhere to specified schedule, and breaks.

Internet Brands offers fully integrated web solutions for businesses and consumer websites, serving over 250 million monthly visitors. Their main product encompasses web presence software products and services, utilizing technologies to serve businesses and consumers in automotive, health, legal, and home/travel categories.

Company Stage

IPO

Total Funding

$303.7M

Headquarters

El Segundo, California

Founded

1998

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-2%

Benefits

Medical, dental, & vision insurance

Life insurance

Short & long term disability

Flexible spending accounts

Credit union membership

Employee assistance program

Paid Holidays

Paid Time Off

Casual Dress

401k plan