Associate Director

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Marketing

Job Sub Function:

Marketing Insights & Analytics

Job Category:

Professional

All Job Posting Locations:

Titusville, New Jersey, United States of America

Job Description:

Johnson & Johnson Innovative Medicine is recruiting for an Associate Director, Market Research and Integrated Analytics (MR/IA), Strategic Insights & Analytics (SIA) – PECS, located in Titusville, NJ.

About Innovative Medicine:

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

This is a hybrid role available in Titusville, NJ. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply.

Purpose:

The Associate Director, MR/IA, SIA – PECS is responsible for generating, integrating and translating insights and analytics into growth opportunities that shape decisions and drive organizational action for the Patient Engagement and Customer Solutions (PECS) team supporting CAPLYTA in the Neuroscience franchise. This position will be the main point of contact for the CAPLYTA PECS Marketing team, partnering with cross-functional teams within Strategy, Analytics, and Transformation (StAT) and the PECS organization to identify opportunities to enhance Patient Experience (Px). Specifically, they will lead market research and analytics efforts to assess and measure Px program effectiveness, while uncovering new insights to increase patient fulfillment and adherence.

The position plays a key role in advising leadership and guiding the business in the development and evaluation of new and existing strategies and tactics and as a result, shares accountability for business results.

The individual must have exceptional leadership skills, having demonstrated the ability to clearly and concisely deliver insights, lead collaboration across teams, inspire without authority, and encourage smart risk-taking. They will be personally accountable for making Johnson & Johnson Credo-based decisions and encouraging a Credo-based culture.

Key Responsibilities:

• Serve as market research, competitive intelligence, and integrated analytics SIA lead for CAPLYTA identifying, crafting, and completing projects for the Patient Engagement & Customer Solutions (PECS) organization which inform strategy and tactics

• Develop research and analytics plans that addresses brand key business questions

• Develop and deliver standard PECS performance tracking reports

• Provide input into PECS performance dashboard development and ongoing enhancements

• Integrate market research, competitive intelligence, and analytical insights to build a comprehensive and holistic understanding of the market dynamics and unmet needs to shape and refine patient and customer focused solutions across PECS.

• Understand the post-script patient journey in CAPLYTA relevant disease areas and define market research and data strategies that will help support the business needs, while minimizing friction for the patient.

• Collaborate across the SIA teams to integrate customer experiences insights across functional and therapeutics areas.

• Deliver actionable recommendations that influence business partners at all levels to incorporate in decision making.

• Present complex issues in a clear and persuasive manner effectively communicating recommendations to cross functional teams and brand teams.

• Determine optimal market research and analytics approaches, identify appropriate internal and external partners, develop strong partnerships in the context of resources, timing, and overall business goals.

• Champion the development and implementation of patient analytics approaches and methods that are innovative, drive efficiencies, and contribute to broader sharing of best practices.

• Demonstrate leadership courage in order to set priorities and ensure resources are focused on the most critical/ high value projects.

• Drive a culture of simplicity within the SIA PECS function and with partners to ensure business processes are streamlined and actionable insights are delivered in a timely manner to influence the business.

• Act as a mentor/coach to enable the development of other SIA PECS team members

• Stay abreast of emerging healthcare & pharmaceutical industry trends and assess their potential impact on our CAPLYTA patient support business strategies. Act with speed, agility and accountability.

Qualifications / Requirements:

• BA/BS required, advanced degree desirable

• Minimum of eight (8) years of relevant business experience

• Current or previous experience within the pharmaceutical industry, including knowledge of pharma datasets, is required.

• Proven success partnering cross-functionally to integrate analytics and insights and then translate into actionable recommendations.

• Comfort in storytelling and developing effective presentations through compelling visualizations of data with comprehensive and impactful recommendations and solutions that drive key decisions

• Knowledge across a broad spectrum of market research and analytical approaches and ability to identify the appropriate approaches to address key business questions

• Demonstrated ability to operate with a high degree of autonomy and integrity to define key business questions with a focused approach to solving through research and analytical solutions

Preferred:

• Proven analytical skills and learning agility in order to coach and train colleagues across multiple functions

• Knowledge of patient data sources and experience conducting patient-level analytics

Other:

• This position will be located in Titusville, NJ and will require up to 10% domestic travel.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ([email protected]) or contact AskGS to be directed to your accommodation resource.

#LI-Hybrid

The anticipated base pay range for this position is :

120,000 - 207,000

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits