Full-Time

IT Support Analyst

Confirmed live in the last 24 hours

Atlas Energy Solutions

Atlas Energy Solutions

201-500 employees

Provides proppant and logistics services

Industrial & Manufacturing
Energy

Entry, Junior

Kermit, TX, USA

Role involves working in both indoor and outdoor environments across Kermit and Monahans, Texas.

Category
Customer Success & Support
IT Support
IT & Security
Requirements
  • Proven ability to provide desktop support for both local and remote staff in manufacturing (outdoors) and office environments.
  • Familiarity with desktop software, networking (routers, switches), and troubleshooting IT issues both in person and remotely.
  • Strong multitasking skills in a fast-paced, high-energy environment.
  • Willingness to travel and work across multiple Texas locations (primarily Kermit and Monahans) with flexible, on-call availability.
  • AAS in Computer Science or a related technical field.
  • Experience working in IT support within a manufacturing setting.
  • Experience with virtualization technologies and advanced networking systems.
  • Excellent verbal and written communication skills.
  • Team player with a positive, supportive attitude.
Responsibilities
  • Continuously develop expertise in systems and network administration to enhance performance and efficiency.
  • Gain hands-on experience with industry-leading virtualization technologies such as Hyper-V, Veeam, and VMware, contributing to the optimization of virtual environments.
  • Deliver responsive and effective end-user support through a ticketing system, phone, and direct requests, ensuring minimal disruption to operations.
  • Collaborate with Systems Administrators on diverse projects, providing valuable assistance in troubleshooting and system maintenance.
  • Create and refine detailed documentation of processes and procedures to standardize workflows and improve knowledge sharing.
  • Proactively address after-hours IT requests, ensuring timely issue resolution and escalating complex problems as necessary.
  • Deploy and configure IT assets across enterprise environments, aligning technology with business needs.
  • Support backup and disaster recovery processes to maintain data integrity and business continuity.
Atlas Energy Solutions

Atlas Energy Solutions

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Atlas Energy Solutions provides proppant and logistics services to oil and gas companies in the Permian Basin, which is a major oil and natural gas production area in North America. The company operates facilities in Kermit and Monahans, Texas, ensuring a reliable supply of high-quality proppant, a material essential for hydraulic fracturing. They also utilize trucking assets and are developing the Dune Express to improve logistics efficiency. What sets Atlas Energy Solutions apart from competitors is their focus on enhancing operational efficiency and reliability for their clients through strategic logistics and high-quality products. The company's goal is to support the extraction and production processes of oil and gas companies, helping them operate smoothly and effectively.

Company Stage

N/A

Total Funding

$204.4M

Headquarters

Austin, Texas

Founded

2017

Simplify Jobs

Simplify's Take

What believers are saying

  • Significant investments from entities like Meridian Wealth Advisors and Swiss National Bank indicate strong financial backing and growth potential.
  • The acquisition of Hi-Crush positions Atlas as a leading logistics provider, potentially increasing market share and operational capabilities.
  • New leadership appointments, such as Blake McCarthy as CFO, bring fresh perspectives and expertise to drive the company's strategic goals.

What critics are saying

  • The volatile nature of the oil and gas market could impact Atlas's revenue and profitability.
  • Integration challenges from acquiring Hi-Crush may pose operational and cultural risks.

What makes Atlas Energy Solutions unique

  • Atlas Energy Solutions focuses exclusively on the Permian Basin, ensuring specialized and localized service unlike broader competitors.
  • The planned Dune Express logistics system aims to revolutionize proppant delivery efficiency, setting Atlas apart in logistics innovation.
  • Strategic acquisitions like Hi-Crush enhance Atlas's capacity and market dominance, making it the largest proppant producer in the country.

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