Full-Time

Customer Success Representative

Posted on 4/8/2024

ArteraAI

ArteraAI

11-50 employees

AI-enabled tests for prostate cancer prognosis


Junior, Mid

Remote in USA

Required Skills
Customer Service
Requirements
  • Fully fluent in Spanish
  • Bachelor degree
  • 1 year minimum experience in customer service for healthcare professionals
  • 3 years minimum experience working in a collaborative environment
Responsibilities
  • Interacts with customers with a focus on providing the best service and ordering experience
  • Guides customers through the onboarding, training, and ordering process
  • Handles each ticketed inquiry with curiosity and a problem-solving approach
  • Collaborates with internal and external partners effectively

ArteraAI specializes in leveraging multimodal artificial intelligence models to analyze digital pathology images and clinical data, aiming to optimize treatment for prostate cancer. This company stands out as a not only a collaborator in the healthcare sector, helping strengthen the bond between clinicians and their patients through shared decision-making, but also as a pioneer in deploying rigorous data analysis from multiple Phase III clinical trials. Their commitment to tailored healthcare solutions positions them as a leader in medical AI applications, making it an inspiring workplace for those passionate about innovative healthcare technologies and patient-centered care.

Company Stage

Series C

Total Funding

$110M

Headquarters

Los Altos, California

Founded

2021

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

0%

2 year growth

21%
INACTIVE