Full-Time

Trust Administrative Assistant

Onsite, Oakbrook or Aurora, IL

Posted on 7/23/2024

Old Second

Old Second

501-1,000 employees

Local bank offering comprehensive financial services

Fintech
Financial Services

Junior

Montgomery, IL, USA + 1 more

More locations: Lombard, IL, USA

Onsite position with ability to work at Oakbrook or Aurora, IL locations.

Category
Administrative & Executive Assistance
Administrative Support
Customer Service & Reception
Requirements
  • High school diploma (or equivalent) and two or more years of experience in a Trust office environment; or equivalent combination of education and experience.
  • Highly attentive and responsive to client service and team members.
  • Excellent oral, written and interpersonal skills.
  • Professional appearance and demeanor.
  • Strong administrative and organizational skills.
  • Computer proficiency including Microsoft Office Suite (Word, Excel, Power Point) and Adobe Acrobat.
  • Basic to moderate knowledge and understanding of trust administration, IRA concepts, accounting procedures and tax laws as they apply to individuals and fiduciaries.
Responsibilities
  • Collect information for customer meetings and prepare meeting books/materials.
  • Respond to customer inquiries and service requests promptly including properly logging/reimbursing receipts, responding to balance inquiries, and advising clients on options available within established trust guidelines.
  • Manage the new account opening process to comply with tax and audit policies and regulations, which includes processing paperwork, opening accounts on the system, notifying all appropriate areas of new business, and setting up digital account folders.
  • Process daily deposits and disbursements. Identify and resolve problems and discrepancies arising in account administration including referencing trust documents to determine proper course of action.
  • Serve as project leader for tax preparation and compliance including sending proper documentation for each client to tax preparer, follow up on missing information, and sending completed tax documents to clients.
  • Coordinate our IRA reporting and documentation process.
  • Daily review of cash and transaction reports for liquidity and accuracy.
  • Ability to work in a team environment with attention to detail.
  • Assist on preparation of court accountings as assigned.
  • Preparation of asset transfer forms.
  • Other duties as assigned.

Old Second is a local bank that has been serving the Chicago metropolitan area for over 150 years. It offers a wide range of financial services tailored to individuals, families, and businesses. The bank provides traditional banking products such as debit and credit cards, prepaid cards, and treasury services for commercial clients. Its primary clients include individuals seeking personal banking solutions, families needing financial planning, and businesses of all sizes looking for commercial banking services. Old Second generates revenue through interest on loans, account service fees, and transaction fees from card usage. The bank is currently enhancing its online banking platform with a new system called Corporate O2, aimed at improving the user experience for its commercial customers. Old Second distinguishes itself from competitors through its long-standing community commitment and focus on personalized service.

Company Stage

IPO

Total Funding

N/A

Headquarters

Aurora, Illinois

Founded

1871

Simplify Jobs

Simplify's Take

What believers are saying

  • Acquiring First Merchants branches expands Old Second's Chicago market presence.
  • Digital transformation efforts aim to improve customer satisfaction and operational efficiency.
  • Community commitment gives Old Second a competitive edge over larger banks.

What critics are saying

  • Race-based discrimination lawsuit could harm Old Second's reputation and finances.
  • Integration of First Merchants branches may lead to customer dissatisfaction.
  • Transition to Corporate O2 platform may face technical and user adoption challenges.

What makes Old Second unique

  • Old Second has a 150-year history serving the Chicago metropolitan area.
  • The bank focuses on personalized services for individuals, families, and businesses.
  • Old Second is transitioning to the Corporate O2 platform for enhanced digital services.

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Benefits

Performance Bonus

INACTIVE