Certified Medical Assistant

Overview

St. John's Riverside Hospital is a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues to be a unique and comprehensive network of medical professionals dedicated to a tradition of service that spans generations.

St. John’s has been an integral part of the community since the 1890's and its’ commitment to provide the community with the most advanced medical services available continues to be the hospitals’ vision, mission and value. St. John's Riverside Hospital built itself around an early foundation of nursing and community service. In 1894, the Cochran School of Nursing, the oldest hospital-based school of nursing in the metropolitan area, was founded, thus making the St. John's Nursing Staff more than just the backbone of the hospital, but the heart and soul. St. John’s dedicated nurses give superior attention to those who need it most with a strong emphasis on patient and family-focused nursing care.   

St. John’s Riverside Hospital staff is committed to making life better for all patients. The hospital continues to elevate the services provided with the goal of increasing the quality of life for all who entrust St. John's Riverside Hospital to their care.

St. John’s Riverside Hospital is an equal opportunity employer. We maintain a policy of non-discrimination in providing equal employment to all qualified employees and candidates regardless of race, creed, color, national origin, sex, age, disability, marital status, or other legally protected classification in accordance with applicable federal, state, and local law.

Personalized care together with advanced technology is what it means to be Community Strong

Responsibilities

The Certified Medical Assistant is trained to perform approved clinical and non-clinical tasks and technical procedures under the direct supervision of a Medical Provider, LPN or RN, Assist Clinical Team in providing patient care per St. John's Medical, PC policy and procedure as appropriate to the ages of the patients served and the area of-clinical practice. Maintain a safe and therapeutic milieu by fostering an awareness of the clinical patient population.

Demonstrate competence in patient care procedures and technical skills appropriate to the clinical area and needs of the patient population served.Perform phlebotomy, various point of care testing, vital signs, Urinalysis, EKG, collect and process specimen. Report/refer issues/abnormal data to the Medical Provider as needed and complete all related documentation.

Ensure all specimens are packaged and labeled appropriately by end of day.

Identify changes in the patients' condition and basic patient care needs. Institutes appropriate interventions per policy and refers accordingly to the Medical Provider.

Maintain a safe environment for the patients and staff and applies the appropriate precautions and protocols (OIISA, Infection Control, HIPAA, etc.)

Demonstrate knowledge of ambulatory care setting and work-flows germane to multi-specialty office setting.

Assist patients with administrative delivery of care such as, Disability and Workers Compensation paperwork, Home Health paperwork, authorizations, and act as a patient navigator when applicable.  Knowledge of ICD-10, CPT4, HCPCS coding, as well as Workers Compensation/No Fault front end responsibilities (C4, MG2, etc.)

Document all patient care or tasks in the patients' medical records (Electronic and hard copy) and adheres to the policies and procedures set forth by SJR Medical, PC. Follows "Down Time" procedures when applicable.

Accurate collection and documentation of MIPS data in EMR during patient visit; complete intake of all the physical, surgical and social history

Daily use of Electronic Practice Management System (currently MedGen) and adheres to all policies and procedures related to workflows in MedGen as well as appropriate use of MCdGen.

Administrative tasks as assigned: filing, photocopying, scanning.

Demonstrate knowledge of insurance companies, ICD-10, CPT coding, and general wherewithal of front desk responsibilities.

Maintain par level of supplies, ordering and stocking rooms.

Maintain cooperative working relationships and provides support to other staff in the performance of their duties within the scope of the CMA/MA position/certification,

Accept and complete directions as delegated by the Medical Provider(s) and members of the management team (Office Manager, Director of Practice Management and St. John 's Administration).

Attend business related meetings as requested.

Assist within other areas of-the practice when required.

Maintain cooperative working relationships and provides support to other staff in the performance of their duties within the scope of the CMA/MA position/certification.

Travel between sites required as assigned- based on coverage needs.

Provide customer service in accordance to clinic mission.

Demonstrate ability to be courteous and respectful when interacting with patients, patient's family members/caregivers, co-workers, and all other individuals.

Maintain patient confidentiality in accordance to policy and procedure and HIPAA Requirements.

Enact proper chain of command for patient complaints, office and practice needs that require management input and awareness.

The physical demands described here ate representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee is occasionally required to walk; sit; and stoop, kneel, crouch, or crawl.  The employee may lift and/or move up to one hundred (100) pounds.

e Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus,

Make decisions based on facts.

Exhibit behavior which emphasizes compassion, quality, loyalty and conscientiousness

Ability to establish and maintain effective working relationships with patients, their families_and staff members.

Be an active participant in building/ensuring team spirit by collaborating and maintaining effective communication with the members of the interdisciplinary team and with personnel from other departments.

Education: High School Diploma or equivalent

Current certification from an accredited Certified Medical Assistant program

Some college preferred — medical, business or health-care focus.

Experience: 5 years minimum of medical office or health-care facility experience preferred

Computer experience required- Microsoft office, EMRCPT, ICD-10, HCPCS coding.

Microsoft Office Suite proficient (Excel, Word, PowerPoint, Outlook, etc.)

Qualifications

Education: High School Diploma or equivalent

Current certification from an accredited Certified Medical Assistant program

Some college preferred — medical, business or health-care focus.

Experience: 5 years minimum of medical office or health-care facility experience preferred

Computer experience required- Microsoft office, EMRCPT, ICD-10, HCPCS coding.

Microsoft Office Suite proficient (Excel, Word, PowerPoint, Outlook, etc.)