Launch Manager
Posted on 3/12/2023

1,001-5,000 employees

Mobility solutions
Company Overview
Via's mission is to create a truly dynamic mass transit system, liberated from the constraints of fixed routes and fixed schedules
London, UK
Experience Level
  • 5+ years of working experience
  • Fluency in English and French (C1 or higher)
  • Detail-oriented and thorough; you're proactive and able to effectively juggle multiple projects
  • A strong executor, you get the job done while keeping the big picture firmly in mind
  • A savvy and tactful communicator with experience managing complex business relationships; you intuitively find the right tone and feel comfortable working with people from a wide range of backgrounds
  • Enjoy travel and are excited by the dynamic and mobile nature of this position
  • Define, coordinate, and oversee all logistical and technical aspects of launching Via's mobility solution, working closely with our operations, marketing, and technology development teams
  • Manage and develop client relationships : you are the person who gets introduced after a deal has been signed, so you can manage the service launch, translating a business agreement into a fully operational on-demand transit system
  • Lead quality assurance and testing efforts for this new project to ensure an exceptional live service from day one, and provide ongoing support as needed to enable and promote project success
  • Travel for field tests and to conduct on-site trainings (around 10-20% of your time)
  • Manage product expectations and development, working with our engineering team to distill requests and ideas into actionable next steps and technology features