GenAI Program Manager

At Enact, we understand that there’s no place like home. That’s why we bring our deep expertise, insightful offerings, and extra mile service to work every day to help lenders put more people in homes and keep them there.

We’re looking for a Generative AI Program Manager in Raleigh, NC to join us in fulfilling our mission, while utilizing our values of excellence, improvement, and connection. In this role, you will drive organization-wide adoption of Generative AI (GenAI) technologies. This role will report directly to the CIO and serve as the central catalyst for Enact’s GenAI transformation, working across all departments to educate on the art of the possible, identify opportunities, coordinate implementations, and measure business impact. The ideal candidate will combine strategic thinking with hands-on execution to accelerate our GenAI-driven innovation while ensuring responsible and effective adoption.

LOCATION
Enact Headquarters, Raleigh, NC – Hybrid Schedule

YOUR RESPONSIBILITIES

Program Coordination

• Chair and manage the GenAI Governance Committee
• Provide operational support to executive leadership
• Collaborate with department heads to identify and prioritize high-value GenAI use cases
• Ensure cross-functional alignment on GenAI initiatives and implementations
• Coordinate GenAI pilot programs and proof-of-concept projects
• Facilitate knowledge sharing and success story dissemination across teams
• Collaborate with the Enterprise Analytics team where appropriate to drive optimization efforts

Education Leadership

• Foster a GenAI-forward culture through sustained education and change management
• Partner with HR to develop comprehensive GenAI education strategy and curriculum
• Curate DataCamp learning paths and explore leveraging other GenAI training platforms
• Establish and maintain strategic vendor relationships for GenAI training and tools
• Design and deliver organization-wide awareness sessions and workshops
• Create resource libraries and best practice documentation

Progress & Impact Measurement

• Develop and track key performance indicators for GenAI adoption and usage
• Report on business impact, ROI, and success metrics to leadership
• Conduct regular assessments of adoption barriers and opportunities
• Promote and showcase successful implementations across the organization

YOUR QUALIFICATIONS

• Bachelor’s degree, preferably in a relevant field like Computer Science, Information Technology, Statistics, Mathematics, etc.
• 5+ years of experience leading projects, programs, or change management initiatives with a track record of successfully delivering complex projects
• Experience prioritizing and ensuring key initiatives move forward, managing multiple cross-functional stakeholders, and working with urgency
• 1+ year experience working with LLMs, prompt engineering, and fine-tuning
• 1+ years of AI experience, either in product management, technology or consulting capacity
• Critical thinking and analytical skills
• Executive presence and effective communications skills
• Track record of embracing ambiguity and operating effectively in a fast-paced environment

PREFERRED QUALIFICATIONS

• Experience working in the mortgage industry or financial services

COMPANY
Enact Holdings, Inc. (Nasdaq: ACT), operating primarily through its wholly owned subsidiaries, is a leading publicly traded U.S. private mortgage insurance provider, offering borrower-centric products that enable lenders and other partners across the U.S. to help people responsibly achieve and maintain the dream of homeownership.

By empowering customers and their borrowers, Enact seeks to positively impact the lives of those in the communities in which it serves in a sustainable way. Headquartered in Raleigh, North Carolina, we play an active role in supporting a prosperous Triangle community. We also support our colleagues’ philanthropic efforts in their home communities across the U.S. Enact values all perspectives, characteristics and experiences, along with providing a positive and inclusive culture for employees to grow and succeed. We strive to create an environment where employees can bring their full, authentic selves to work to help each other and their customers.
 

We are proud to be an equal opportunity employer and all hiring decisions are based on merit, qualifications, and business needs. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

WHY WORK AT ENACT
 

• We bring innovative thinking to the situations at hand
• We seek out and incorporate diverse views to strengthen our outcomes
• We work on challenging and rewarding projects
• We offer competitive benefits:
  • Hybrid work schedule (in-office days Tues/Wed/Thurs)
  • Generous Time Off
  • 40 Hours of Volunteer Time Off
  • Tuition Reimbursement and Student Loan Repayment
  • Paid Family Leave and Flexible Spending Accounts
  • 401k with up to 5% employer match
  • Fitness and Emotional Wellness Reimbursements
  • Onsite Gym