Lab Manager

About Kindbody

Kindbody is a leading fertility clinic network and global family-building benefits provider for employers offering the full-spectrum of reproductive care from preconception to postpartum through menopause. Kindbody is the trusted fertility benefits provider for 127 leading employers, covering more than 2.7 million lives. Many thousands more receive their fertility care directly from Kindbody throughout the country at signature clinics, mobile clinics, and partner clinics. As the fertility benefits provider, technology platform, and direct provider of care, Kindbody delivers a seamless, integrated experience with superior health outcomes at lower cost, making fertility care more affordable and accessible for all. Kindbody has raised $315 million in funding from leading investors.

Founded in 2018, CB Insights recognized Kindbody as one of the world’s promising health companies. Kindbody was named to Inc.’s Best In Business list of most admired companies, Forbes Best Startup Employers, Fast Company’s Brands that Matter,  2023 Linkedin Top 50 Startups list, and Fierce Healthcare named Kindbody to its Fierce 15 list of 2022, which recognizes the most promising healthcare companies in the industry world. Kindbody was named to the 2023 CNBC Disruptor 50 list for revolutionizing the way fertility care is delivered in the U.S.

About the Role

As an experienced Embryology Lab Manager reporting to our Regional Laboratory Director, you will be working in a fast-paced, rapidly growing environment where you will be relied on for your expertise, professionalism, collaboration, managerial and problem solving skills. Our Lab Managers are fully trained embryologists with 6+  years of experience in the field. They are expected to lead others as well as delegate day to day operations of a lab.

Responsibilities

• Perform Chemistry Laboratory and Andrology Laboratory Procedures as needed.
• Supervision and performance of assisted reproductive technology procedures in IVF and Andrology Laboratories. 
• Supervision of andrology testing and endocrine testing, if qualified, or via delegation to the Clinical Laboratory Technical Lead.
• Monitoring of procedures such as semen sample processing for Cryopreservation, IUI and IVF, oocyte identification conventional IVF, ICSI, embryo culture and grading, laser assisted hatching, trophectoderm biopsy, sperm, oocyte and embryo cryopreservation (vitrification).
• Follow the laboratory’s procedures for specimen handling and processing, test analyses, reporting, and maintaining accurate laboratory records
• Training and evaluation of laboratory personnel
• Maintain records that demonstrate that proficiency testing samples are tested in the same manner as patient specimens
• Coordinate personnel schedules for adequate staffing coverage of the laboratories
• Adhere to the laboratory’s quality control policies, document all quality control activities, instrument and procedural calibrations and maintenance performed
• Coordinate with, and report to the Laboratory Director on the execution and implementation of specific tasks, Standard Operating Procedures, and Policies
• Perform quality control procedures and monitor KPIs
• Participate in the laboratory’s quality management program
• Follow the laboratory’s established policies and procedures whenever test systems are not within the laboratory’s established acceptable levels of performance
• Be capable of identifying problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify the director
• Coordinate with reproductive endocrinologists and OB/GYNs to assist their patients with reproductive health issues and clinical research. 
• Educate patients on infertility evaluations, medications, treatment protocols and procedures
• Provide patient/couple counseling, procedure teaching, communicates physician orders and instructions
• Ensure all patient information is documented appropriately in our EMR according to our procedures
• Works independently to assure the program goals are achieved
• Support and promote excellence in customer service
• Provide feedback to HQ on process improvement and job specifications to help gain efficiencies in the day to day operations of the labs
• Is willing to travel to other Kindbody locations to perform patient testing, train or support staff.
• Assist with projects, tasks and team support as needed.

Who You Are

Perks and Benefits

Kindbody values our employees and wants to do everything to ensure that our employees are happy and professionally fulfilled, but also that they have the opportunity to be healthy. We are committed to providing a number of affordable and valuable health and wellness benefits to our full-time employees, such as paid vacation and sick time; paid time off to vote; medical, dental and vision insurance; FSA + HSA options; Company-paid life insurance; Short Term + Long Term Disability options; Paid Parental Leave (up to 12 weeks fully paid dependent on years of service); 401k plans;  monthly guided meditation and two free cycles of IVF/IUI or egg freezing and free egg storage for as long as you are employed.

Additional benefits, such as paid holidays, commuter transit benefits, job training & development opportunities, social events and wellness programming are also available.  We are constantly reevaluating our benefits to ensure they meet the needs of our employees.

In an effort to protect our employees and our patients, Kindbody strongly encourages all employees to be fully vaccinated against Covid-19. However, some states are requiring that all healthcare workers be fully vaccinated. Candidates seeking employment at Kindbody in the following states will be required to be fully vaccinated against COVID-19 and provide proof of your COVID-19 vaccine prior to your start date of employment: New York. All other states are exempt from this requirement. If you cannot receive the COVID-19 vaccine because of a qualifying legal reason, you may request an exception to this requirement from the Company.

Please note that Kindbody interview requests and job offers only originate from an @kindbody.com email address. Kindbody will also never ask for bank account information (including routing or account numbers), social security numbers, passwords or any other sensitive information to be delivered over email or phone. Always reference our career site, careersatkindbody, to see if the position that you are applying to is legitimate. If you receive a scam issue or a security issue involving Kindbody please notify us at [email protected].

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Kindbody is an Equal Employment Opportunity employer. We strongly support the principles of equal employment opportunity in all of our employment and hiring policies and practices and believe that a more diverse and inclusive workplace will benefit our patients, care partners, and Kindbody employees. We administer our employment and hiring policies and practices without regard to race, color, religion, sex, gender, gender identity, gender expression, pregnancy, citizenship, national origin, ancestry, age, disability, medical condition, military service, military or veteran status, genetic information, creed, marital status, sexual orientation, or any other status protected by federal, state, or local law.

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