Full-Time

Senior Deskside Consultant

Posted on 7/30/2024

Long View Systems

Long View Systems

1-10 employees

Owner representation and construction management consulting

Industrial & Manufacturing
Real Estate

Compensation Overview

$50k - $60kAnnually

Senior

Houston, TX, USA

Onsite position for a client site in Deer Park, TX.

Category
IT Support
IT & Security
Required Skills
Linux/Unix
Requirements
  • 5+ years of related IT experience
  • Knowledge of server operations, infrastructure, web interfaces, and remote access tools
  • Experience supporting Microsoft environments in a deskside support role
  • Experience with the following: Microsoft Office 2010 / 2013 / O365, Windows/Linux/Mac OS environments, Remote support, PC/printer hardware / VPN / Citrix, Active Directory, Supporting mobile devices
  • ITIL Incident Management understanding
  • Ability to diagnose, research and solve technical and data issues independently
  • Ability to work with ServiceNOW
  • Post-secondary education
  • A+ certification
Responsibilities
  • Assist all customers with their questions about any of our supported software and computing platforms
  • Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment
  • Install and support PC, laptop, tablet and mobile hardware and software
  • Monitor the performance of the company’s desktop infrastructure and device plans for improved efficiency
  • Troubleshoot and diagnose problems and resolve Tier 1 incidents according to the client and/or LVS service catalog
  • Escalate Tier 2 incidents according to client specifications
  • Install applications and computer peripherals

Long View Systems provides tailored consulting services in Owner Representation and Construction Management for developers, property managers, and design professionals. Their services are designed to support projects ranging from $300,000 to $200 million, leveraging over 30 years of experience in the Mid-Atlantic market. The company stands out from competitors by offering senior-level expertise and a well-established network across various disciplines, fostering long-term relationships that go beyond simple transactions. The goal of Long View Systems is to deliver sustainable solutions that ensure projects are completed efficiently, on time, and within budget, while maintaining a strong respect for the skilled tradespeople involved in the construction process.

Company Stage

N/A

Total Funding

N/A

Headquarters

Calgary, Canada

Founded

1999

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for digital transformation boosts Long View's service relevance.
  • Recognition as a Sustainability Changemaker enhances Long View's market credibility.
  • Partnerships with Microsoft and Cisco strengthen Long View's industry position.

What critics are saying

  • Increased competition in IT solutions could impact Long View's market share.
  • Rapid technological changes may challenge Long View's service adaptability.
  • Economic downturns could reduce IT spending, affecting Long View's revenue.

What makes Long View Systems unique

  • Long View is recognized as a leader in sustainability by Microsoft and Cisco.
  • The company offers customized IT solutions across public and private sectors.
  • Founder Jim Long's deep industry experience enhances Long View's reputation and service quality.

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Benefits

Professional Development Budget

401(k) Retirement Plan

INACTIVE