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Full-Time

Senior Deskside Consultant

Updated on 9/13/2024

Long View Systems

Long View Systems

1,001-5,000 employees

Owner representation and construction management consulting

Consulting
Industrial & Manufacturing

Compensation Overview

$50k - $60kAnnually

Senior

Houston, TX, USA

Category
IT Support
IT & Security
Required Skills
Linux/Unix
Requirements
  • 5+ years of related IT experience
  • Knowledge of server operations, infrastructure, web interfaces, and remote access tools
  • Experience supporting Microsoft environments in a deskside support role
  • Experience with the following: Microsoft Office 2010 / 2013 / O365, Windows/Linux/Mac OS environments, Remote support, PC/printer hardware / VPN / Citrix, Active Directory, Supporting mobile devices
  • ITIL Incident Management understanding
  • Ability to diagnose, research and solve technical and data issues independently
  • Ability to work with ServiceNOW
  • Post-secondary education
  • A+ certification
Responsibilities
  • Assist all customers with their questions about any of our supported software and computing platforms
  • Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, mobile devices, phones and other computer and telecommunications equipment
  • Install and support PC, laptop, tablet and mobile hardware and software
  • Monitor the performance of the company’s desktop infrastructure and device plans for improved efficiency
  • Troubleshoot and diagnose problems and resolve Tier 1 incidents according to the client and/or LVS service catalog
  • Escalate Tier 2 incidents according to client specifications
  • Install applications and computer peripherals

Long View Systems offers customized consulting services in Owner Representation and Construction Management for developers, property managers, and design professionals. Their expertise spans projects from $300,000 to $200 million, supported by a strong network built over three decades in the Mid-Atlantic region. What sets Long View apart is their focus on building value-added relationships and their founder's deep commitment to detail and problem-solving. The company's goal is to deliver sustainable solutions that ensure successful project outcomes.

Company Stage

N/A

Total Funding

N/A

Headquarters

Calgary, Canada

Founded

1999

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Recognition as a Sustainability Changemaker by Microsoft and Cisco highlights Long View's commitment to sustainable and innovative solutions.
  • The company's ability to deliver projects on time and under budget, as noted by clients, indicates strong project management and client satisfaction.
  • Partnerships with major entities like River Cree Resort demonstrate Long View's capability to handle large-scale, complex projects.

What critics are saying

  • The niche focus on the Mid-Atlantic market may limit Long View's growth opportunities in other regions.
  • Dependence on senior-level expertise could pose a risk if key personnel were to leave the company.

What makes Long View Systems unique

  • Long View Systems stands out by offering senior-level expertise across both public and private sectors, with a project range from $300K to $200M, which is rare in the industry.
  • The company leverages a best-in-class network built over three decades in the Mid-Atlantic market, providing clients with unparalleled access to vetted professionals.
  • Long View's deep-rooted family history in construction and development adds a unique, personal touch to their business, differentiating them from more corporate competitors.