Manager – Quality Assurance

Manager, Quality Assurance

Job Description

Manager, Quality Assurance

OVERVIEW

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.  Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. 

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.  We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.  We continue that effort today and are always working to improve and drive innovation.  This is how we deliver for our customers, our employees, and investors.  By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.   

STR is the global leader in hospitality data benchmarking, analytics and marketplace insights for the global hospitality industry. STR delivers data that is confidential, accurate and actionable to empower our clients to strategize and compete in their markets. 

Learn more about STR. 

As a Technical Manager of Quality Assurance, you will directly manage and lead a team of QA professionals that are responsible for maintaining high quality standards for STR’s products.

This position is located in Nashville, TN and offers a schedule of 3 days onsite, 2 days remote.

RESPONSIBILITIES

• Overseeing all aspects of the QA organization, including setting a clear vision, developing proactive testing plans to ensure high availability for critical systems, and creating roadmaps to maximize test coverage with an emphasis on developing and integrating automation within CI/CD pipelines.
• Hiring and developing talent within our growing organization.
• Serving as a mentor to your team, fostering growth, and developing technical and leadership skills in yourself and others.
• Working very closely with other Technical Managers, DevOps, Tech Leads and various business partners to ensure the success of a variety of projects and initiatives.
• Becoming a trusted team member in matters of quality strategy, test architecture, and process optimization.
• Providing ongoing reporting and analysis of quality metrics is essential. 
• Perform hands-on tasks such as writing test cases, reviewing testing logs, and conducting manual tests.
• Advocating for evolution and improvement - both technical and non-technical - within our teams.  Includes new tech, tools, and best practices.
• Gaining a deep understanding of the CoStar business to align QA strategies with business objectives.

BASIC QUALIFICATIONS

• Bachelor’s Degree required from an accredited, not-for-profit university or college.
• 8+ years of professional software testing experience.
• 5+ years of QA lead/management experience, with at least 3 years leading agile teams.
• Experience leading QA teams, navigating complex requirements, and delivering effective, timely testing strategies.
• Experience with test automation frameworks and tools.
• Experience with performance and load testing frameworks and tools.
• Experience with SQL and/or NoSQL databases.
• Experience with JavaScript and/or .Net
• Understanding of modern web application development, deployment, and testing techniques.
• Experience testing APIs and UIs with responsive web design.
• Experience with Agile SDLC and Test Cycles (Automation, Regression, User Acceptance).
• Strong written, verbal, and interpersonal communication skills; ability to communicate effectively with direct reports, peers, and senior management.
• Excellent team building, negotiation, and consensus-building abilities.
• Ability to motivate and build high-performing teams.
• A track record of commitment to prior employers.

PREFERRED QUALIFICATIONS AND SKILLS

• Experience with general troubleshooting and log analysis tools (e.g., Datadog, Kibana).
• Experience with BrowserStack and Chrome Developer Tools.
• Experience in defining and monitoring quality metrics and KPIs to drive continuous improvement.
• Experience with test management tools (e.g., TFS/Azure DevOps) for tracking test progress and results.
• Experience with change management processes and adapting QA strategies to evolving requirements.
• Strong problem-solving abilities and adaptability in a dynamic environment.
• Relevant professional certifications (e.g., ISTQB, Certified ScrumMaster) are a plus.
• Knowledge of Commercial Real Estate (CRE) is a plus.

What’s in it for You?

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.

Our benefits package includes (but is not limited to):

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Virtual and in person mental health counseling services for individuals and family
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply.  However, please note that CoStar Group is not able to provide visa sponsorship for this position.

#LI-AR

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing