Director of CMMS and Facilities Systems

We are hiring for:

Director of CMMS and Facilities Systems

Type:

Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  

The Director of CMMS and Facilities Systems provides enterprise leadership, governance, and operational oversight for the organization’s Computerized Maintenance Management System (CMMS) and related facilities technology platforms. This position ensures consistent, effective adoption, training, and utilization of the CMMS across all states and facilities—including residential group homes, day program centers, large healthcare facilities, and administrative offices.

The Director serves as the organizational subject matter expert for the CMMS, driving system standardization, data accuracy, and continuous improvement. They partner closely with Operations, Facilities, IT, and Learning & Development to build user capability, support acquisition integrations, and align system use with business objectives. The ideal candidate is highly organized, tech-savvy, and able to translate operational needs into scalable processes, training, and system workflows.

DUTIES AND RESPONSIBILITIES:

System Strategy, Governance, and Optimization

• Serve as the enterprise owner and administrator of the CMMS platform.
• Develop and enforce standards, policies, and best practices for system configuration, usage, and data entry across all locations.
• Establish governance structures to ensure system compliance, data integrity, and security.
• Monitor platform performance and identify opportunities for process improvements and feature enhancements.
• Collaborate with IT, Facilities, and vendors to manage system upgrades, troubleshooting, and integrations with other enterprise platforms.

Training, Adoption, and User Support

• Design, deliver, and oversee initial and ongoing CMMS training programs for all user groups (maintenance staff, supervisors, directors, etc.) across all states.
• Create and maintain training materials, user guides, job aids, and quick reference tools to support adoption.
• Provide direct user support, coaching, and problem resolution to drive confidence and competence.
• Establish and track adoption metrics and user competency measures to ensure consistent, effective use of the system.
• Partner with Learning & Development to embed CMMS training into new hire onboarding and role-based training pathways.

Acquisition Integration

• Lead CMMS onboarding and training efforts for newly acquired organizations, ensuring smooth integration into enterprise standards and workflows.
• Coordinate data migration, system setup, and user provisioning for new sites and teams.
• Provide hands-on support and coaching during the first 90 days post-acquisition to accelerate adoption and mitigate operational risk.

Reporting and Data Management

• Develop standardized reporting dashboards and key performance indicators (KPIs) to monitor work order completion, preventive maintenance compliance, asset performance, and labor utilization.
• Audit and validate data quality regularly to ensure accuracy and reliability.
• Provide enterprise-level reporting to Facilities leadership, Operations, and Finance to inform strategic decisions.

Cross-Functional Collaboration

• Serve as the primary liaison between Facilities, Operations, IT, and vendor partners regarding CMMS use and functionality.
• Represent the CMMS in enterprise project planning, system selection discussions, and operational improvement initiatives.
• Partner with Regional Directors of Facilities to drive accountability for system use and performance at the local level.

Other

• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES: 

This position supervises Regional Directors of Facilities and Assets and the Director of Vendor Management Systems.

MINIMUM QUALIFICATIONS :

• Bachelor’s degree in Business, Facilities Management, Information Systems, or related field; equivalent experience may be considered.
• 5+ years of experience managing CMMS platforms or facilities systems, preferably in a multi-site, multi-state environment.
• Strong background in system administration, user training, and change management.
• Experience supporting acquisition or system integration projects strongly preferred.
• Excellent project management, organizational, and problem-solving skills.
• Strong communication and facilitation skills; able to train and influence staff at all levels.
• High proficiency with CMMS software, reporting tools, and Microsoft Office 365.
• Ability to travel regularly across multiple states to support training, go-lives, and field adoption.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Regularly required to lift up to 30 lbs., occasionally up to 70 lbs.
• Frequent standing, walking, bending, climbing, kneeling, and using hands to handle tools or controls.
• Must be able to demonstrate CPR proficiency from the floor level.
• Vision requirements include close, distance, and peripheral vision.

RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA:

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.

If you are ready to make a difference in the lives of people we serve and support apply to join the team today.