Compensation Overview

Location: Remote

NEXT’s mission is to help entrepreneurs thrive. We’re doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. 

Simply put, wherever you find small businesses, you’ll find NEXT.

Since 2016, we’ve helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We’re backed by industry leaders in insurance and tech, and we still have room to grow — that’s where you come in. 

We are seeking a dedicated and driven person to join our Workers Comp Premium Audit team. As a team member, you will review customer financial documents to determine audit exposure, follow audit guidelines, and apply state-specific standards. You will be responsible for the accurate and timely determination of earned premium by proper classification and measurement of insurance risk exposures for the policy period. The Auditor maintains a high level of communication with our policyholders and internal staff on conditions which may affect the coverage and premium of policyholders and the exposure of Next. The Auditor helps minimize our clients’ stress and deliver fast and efficient service while upholding Next’s phenomenal customer service. We are passionate about making the lives of small business owners easier.

What You’ll Do: 

• Performs analysis of insured’s business operation(s) to determine appropriate classifications and exposures to classify and complete ’virtual’ audits.
• Provide outstanding customer service by answering all customer questions and concerns through the audit process via phone and email channels
• Interprets and applies legislative and manual rulings which affect premium basis and policy coverage.
• Assignments include those risks which are more difficult/sensitive and more technically demanding to service.
• Performs fiscal audit of insured’s accounting records and related documentation in order to determine proper premium basis.
• Performs audit of claims filed during policy period in order to verify claimant’s employment and wage level at time of injury and proper classification of the claim(s).
• Acts as a liaison between policyholder and the appropriate Next departments, and maintains a high level of communication with all.
• Has proficient skills in the use of various computer applications including spreadsheets and communicating results of risk analysis to appropriate departments, partner agents (if applicable) and policy holders.
• May be called upon to testify in court regarding audit findings.
• Assists manager in training of department personnel and audit review
• Undertakes special projects and assignments as requested, and performs other job related duties as assigned by Management.
• Prepares and submits accurate and timely reports, adhering to Next corporate policy and conforming with applicable agency and bureau regulations and standards.
• Exercise sound judgment, critical thinking, and decision making skills to determine appropriate actions based on audit findings

What We Need: 

• At least 3 years of Workers Compensation Premium Audit experience
• BA/BS degree required
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to conduct independent research and analysis
• Superior analytical skills

Unstoppable Qualities (“nice to have”, but not mandatory): 

• APA certification (Associate in Premium Auditing)
• Bilingual (Spanish speaking)

Don’t meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

One of our core values is ’Play as a Team’; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next’s policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and trainin