Full-Time

Social Listening Sr Analyst

Remote

Posted on 8/5/2024

Designit

Designit

1,001-5,000 employees

Consultancy for strategic and behavioral design

Consulting
Social Impact
Design

Compensation Overview

$100k - $105kAnnually

Senior

Remote in USA

Remote supporting PST hours.

Category
General Marketing
PR & Communications
Growth & Marketing
Required Skills
Market Research
Social Media
Marketing
Data Analysis
PowerPoint/Keynote/Slides
Requirements
  • Minimum of 5 years of experience in social media analytics, market research, or related roles, with at least 2 years in a leadership or managerial capacity.
  • Proven experience in utilizing Sprinklr social listening tools and technologies.
  • Strong analytical skills with the ability to derive actionable insights from complex social media data.
  • Demonstrated experience in leading and managing a team and fostering a collaborative and high-performance culture.
  • Excellent interpersonal and communication skills, with the ability to influence and inspire others.
  • Strong strategic mindset, with the ability to align social listening efforts with business objectives and drive impactful outcomes.
  • Proven experience in translating data-driven insights into actionable recommendations and strategies.
  • In-depth understanding of TW, IG, FB, LI algorithms, trends, and best practices.
  • Familiarity with digital marketing strategies, consumer behavior in the digital space, and competitive landscape.
  • Familiarity with Microsoft SharePoint, PowerPoint, Excel, Teams, and Outlook.
Responsibilities
  • Develop and execute a comprehensive social listening strategy aligned with the company's (Microsoft Cloud) marketing and business objectives.
  • Establish KPIs, benchmarks, and goals to measure the effectiveness and impact of social listening initiatives.
  • Collaborate with cross-functional teams, including internal stakeholders and key business decision makers within Cloud to align social listening efforts with overall business strategies.
  • Oversee the utilization of Sprinklr Modern Marketing, Research and Engagement Modules to monitor and analyze conversations across various social media platforms.
  • Conduct in-depth analysis of social media data, identifying trends, sentiment, and consumer insights relevant to Cloud brand, industry, competitors, and target audience.
  • Provide regular reports and executive summaries on social media performance, highlighting key findings, recommendations, and actionable insights.
  • Utilize social listening data to generate actionable consumer insights and inform marketing strategies, product feedback, and customer experience enhancements.
  • Conduct competitive analysis, benchmarking Cloud’s performance against industry competitors in terms of social media presence, sentiment, and consumer engagement.
  • Identify emerging market trends, industry developments, and consumer behavior patterns to inform strategic decision-making.
  • Collaborate with internal stakeholders to understand their social listening needs and provide strategic support.
  • Effectively communicate complex data and insights to senior management, presenting recommendations and actionable strategies.
  • Foster strong relationships with key stakeholders, becoming a trusted advisor on social listening analytics and insights.
  • Stay up to date with the latest advancements in social listening tools, techniques, and industry trends.
  • Proactively seek opportunities to improve social listening methodologies, data analysis, and reporting practices.
  • Provide thought leadership and guidance on emerging trends and best practices in social media analytics and consumer insights.

Designit uses design to improve various aspects of life, work, and play by providing consultancy services that emphasize design thinking. They focus on strategic design, user experience, and behavioral design for businesses and individuals looking to integrate effective design solutions. Unlike competitors, Designit promotes sustainable and ethical design practices and encourages thinking about multiple potential futures. Their goal is to drive change and innovation through design, helping clients recognize its transformative power.

Company Stage

Acquired

Total Funding

N/A

Headquarters

Copenhagen, Denmark

Founded

1991

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for digital transformation boosts Designit's consultancy services.
  • Rising interest in sustainable design aligns with Designit's ethical practices.
  • Increased focus on user experience design enhances Designit's market relevance.

What critics are saying

  • Intense competition may erode Designit's market share.
  • Rapid technological changes could outpace Designit's adaptation capabilities.
  • Economic downturns might reduce client budgets for consultancy services.

What makes Designit unique

  • Designit excels in strategic design and innovation with a global presence.
  • The firm emphasizes sustainable and ethical design practices, appealing to eco-conscious clients.
  • Designit integrates design thinking to solve complex problems, enhancing client operations.

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Benefits

Health, vision, & dental insurance

FSAs

Discounts on pet insurance

PTO

Paid holidays

Remote work flexibility

INACTIVE