Simplify Logo

Full-Time

Social Listening Sr Analyst

Remote

Updated on 9/20/2024

Designit

Designit

1,001-5,000 employees

Consultancy for strategic and behavioral design

Design
Social Impact

Compensation Overview

$100k - $105kAnnually

Senior, Expert

Remote in USA

Category
Business Research
Strategy Development
Business & Strategy
Required Skills
Market Research
Communications
Marketing
Data Analysis
PowerPoint/Keynote/Slides
Requirements
  • Minimum of 5 years of experience in social media analytics, market research, or related roles, with at least 2 years in a leadership or managerial capacity.
  • Proven experience in utilizing Sprinklr social listening tools and technologies.
  • Strong analytical skills with the ability to derive actionable insights from complex social media data.
  • Demonstrated experience in leading and managing a team and fostering a collaborative and high-performance culture.
  • Excellent interpersonal and communication skills, with the ability to influence and inspire others.
  • Strong strategic mindset, with the ability to align social listening efforts with business objectives and drive impactful outcomes.
  • Proven experience in translating data-driven insights into actionable recommendations and strategies.
  • In-depth understanding of TW, IG, FB, LI algorithms, trends, and best practices.
  • Familiarity with digital marketing strategies, consumer behavior in the digital space, and competitive landscape.
  • Familiarity with Microsoft SharePoint, PowerPoint, Excel, Teams, and Outlook.
Responsibilities
  • Develop and execute a comprehensive social listening strategy aligned with the company's (Microsoft Cloud) marketing and business objectives.
  • Establish KPIs, benchmarks, and goals to measure the effectiveness and impact of social listening initiatives.
  • Collaborate with cross-functional teams, including internal stakeholders and key business decision makers within Cloud to align social listening efforts with overall business strategies.
  • Oversee the utilization of Sprinklr Modern Marketing, Research and Engagement Modules to monitor and analyze conversations across various social media platforms.
  • Conduct in-depth analysis of social media data, identifying trends, sentiment, and consumer insights relevant to Cloud brand, industry, competitors, and target audience.
  • Provide regular reports and executive summaries on social media performance, highlighting key findings, recommendations, and actionable insights.
  • Utilize social listening data to generate actionable consumer insights and inform marketing strategies, product feedback, and customer experience enhancements.
  • Conduct competitive analysis, benchmarking Cloud’s performance against industry competitors in terms of social media presence, sentiment, and consumer engagement.
  • Identify emerging market trends, industry developments, and consumer behavior patterns to inform strategic decision-making.
  • Collaborate with internal stakeholders to understand their social listening needs and provide strategic support.
  • Effectively communicate complex data and insights to senior management, presenting recommendations and actionable strategies.
  • Foster strong relationships with key stakeholders, becoming a trusted advisor on social listening analytics and insights.
  • Stay up to date with the latest advancements in social listening tools, techniques, and industry trends.
  • Proactively seek opportunities to improve social listening methodologies, data analysis, and reporting practices.
  • Provide thought leadership and guidance on emerging trends and best practices in social media analytics and consumer insights.

Designit focuses on using design to enhance various aspects of life, work, and play. The company provides consultancy services that emphasize design thinking, a method for solving complex problems by centering on human needs and creating innovative solutions. Their offerings include strategic design, user experience, and behavioral design, catering to businesses, organizations, and individuals seeking to integrate effective design solutions. Designit differentiates itself by promoting sustainable and ethical design practices, exploring concepts like low-impact eating and trustability, which builds trust in communities. Their goal is to drive change and innovation through design, helping clients recognize its transformative potential.

Company Stage

M&A

Total Funding

N/A

Headquarters

Copenhagen, Denmark

Founded

1991

Growth & Insights
Headcount

6 month growth

34%

1 year growth

7%

2 year growth

34%
Simplify Jobs

Simplify's Take

What believers are saying

  • Winning prestigious awards like the DOGA Innovation Awards and Platinum Muse Creative Award highlights Designit's industry recognition and excellence.
  • Strategic partnerships with major brands like Acer, Peopleway, and Los Angeles World Airports demonstrate Designit's ability to influence and innovate across diverse sectors.
  • The appointment of experienced leaders like Nicolas Parmaksizian as CEO and Mikkel Lemvig as creative director signals strong leadership and potential for growth.

What critics are saying

  • The competitive landscape of design and innovation consultancy requires Designit to continuously innovate to maintain its edge.
  • Balancing consultancy services with content curation may stretch resources thin, potentially impacting the quality of both offerings.

What makes Designit unique

  • Designit.com uniquely integrates strategic design, user experience, and behavioral design to solve complex problems, setting it apart from traditional design firms.
  • Their focus on sustainable and ethical design practices, such as low-impact eating and ethical food consumption, aligns with growing consumer demand for responsible business practices.
  • The company's emphasis on 'trustability' and hybrid futures showcases a forward-thinking approach that anticipates and adapts to societal changes.

Benefits

Health, vision, & dental insurance

FSAs

Discounts on pet insurance

PTO

Paid holidays

Remote work flexibility