Full-Time

Sr. Business Analyst-Customer Entitlement

Confirmed live in the last 24 hours

esri

esri

5,001-10,000 employees

Provides GIS software and location intelligence

Data & Analytics
Consulting
Government & Public Sector

Compensation Overview

$72.8k - $135.2kAnnually

Senior

West Redlands, Redlands, CA, USA

Relocation assistance available if needed.

Category
Project Management
Strategy Development
Business Development
Business & Strategy
Requirements
  • 5+ years of professional experience as a business analyst supporting mission-critical business applications
  • Possess strong analytical skills with a process-driven approach and a background in utilizing various methods for requirement discovery
  • Strong facilitation skills to elicit requirements from staff members at all levels across the organization
  • Demonstrated ability driving consensus among multiple stakeholders
  • Excellent communication skills, both verbal and written, to effectively collaborate with clients, team members, and management
  • Proficient in analyzing and documenting complex business processes, as well as writing and executing test plans
  • Willing and available to actively participate in team rotation schedule for scheduled evening product releases
  • Bachelor’s degree in Computer Science, Information Systems, Computer Engineering or a related STEM field
Responsibilities
  • Collaborate closely with Product Managers, Software Development, Customer Service, and other stakeholders to facilitate the seamless purchase, provisioning, and licensing of our Esri Commercial Software for our customers
  • Gather business requirements by conducting interviews, analyzing documents, administering surveys, studying business processes, creating use cases, performing business analysis, and analyzing tasks and workflows
  • Assess research findings, identify, and resolve any conflicts, break down high-level information into specific details, extract key insights from detailed information, and differentiate between desires and genuine needs
  • Collaborate with both business and technical teams to prioritize requirements, create process models for the current and desired states, evaluate potential solutions, recommend short-term and long-term solutions, and design business processes
  • Generate and update analysis artifacts and deliverables as necessary, including gap analysis, business requirements, functional requirements, use cases, business rules, business process models, test cases, and user stories
  • Gain a deep understanding of intricate product licensing rules and translate these rules and requirements into practical tasks for the development team
  • Effectively and autonomously participate in multiple, concurrent initiatives
  • Collaborate on quality assurance, integration, and acceptance testing

Esri specializes in Geographic Information Systems (GIS) and location intelligence, providing mapping and spatial analytics software that helps organizations visualize and analyze data. Its main product, ArcGIS, allows users to understand relationships and trends in data through powerful mapping tools. Esri differentiates itself from competitors by offering a comprehensive platform that serves a wide range of clients, including government agencies, businesses, and non-profits, for applications like urban planning and disaster response. The company's goal is to empower organizations to make informed decisions and optimize operations using location intelligence.

Company Stage

N/A

Total Funding

N/A

Headquarters

Redlands, California

Founded

1969

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for real-time GIS data integration boosts Esri's product innovation.
  • Digital twins in urban planning create new opportunities for Esri's GIS applications.
  • Esri's cloud-based GIS services align with the shift towards cloud computing.

What critics are saying

  • Open-source GIS platforms like QGIS threaten Esri's market share.
  • AI advancements in geospatial analysis may outpace Esri's current offerings.
  • Data privacy regulations could increase compliance costs for Esri.

What makes esri unique

  • Esri's ArcGIS is a leading platform in GIS and spatial analytics.
  • The company has a strong presence in government, business, and academic sectors.
  • Esri's partnerships enhance its offerings, like the Previsico flood forecasting collaboration.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Holidays

Professional Development Budget

Hybrid Work Options