Field Operations Trainer
Confirmed live in the last 24 hours
May Mobility

201-500 employees

Autonomous vehicle technology company
Company Overview
May Mobility's mission is to transform cities around the world through autonomous technology to create a safer, greener, more accessible world. They’re building the world’s best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces.
AI & Machine Learning
Data & Analytics

Company Stage

Series D

Total Funding





Ann Arbor, Michigan

Growth & Insights

6 month growth


1 year growth


2 year growth

Ann Arbor, MI, USA
Experience Level
Desired Skills
Customer Service
Operations & Logistics
Customer Success & Support
  • Bachelor's Degree or equivalent relevant work experience
  • 1+ year(s) experience developing and delivering training programs, focused both on process and people development in a technology-based organization
  • Outstanding verbal and written communication skills across multiple platforms
  • Ability to work effectively with team members at all levels of the organization
  • Valid driver's license and clean driving record for at least 3 years
  • Demonstrated ability to approach problems in a methodical and process-oriented manner
  • Ability to travel 2-3 weeks at a time to field offices, approximately 30% of the year
  • Be an expert at operating and understanding May vehicles - know how they work and how to drive them - while also occasionally driving research vehicles for training purposes
  • Train Site Leadership on the safe and reliable operation of May Shuttles. Develop all Site Operations personnel to become May vehicle experts too, and assist in teaching them to provide top-notch customer service to customers and Shuttle passengers
  • Assist in developing and standardizing training materials and presentations for Autonomous Vehicle Operators in each site office; assist Site Operations Team in conducting Autonomous Vehicle Operator training programs and evaluations at new site operations prior to launch
  • Develop other engaging and repeatable training programs to teach and certify May team members in safe operation of our product. Directly contribute to customer and passenger satisfaction by developing best practices for teaching and training
  • Regularly review and evaluate training programs to ensure that training needs are being fulfilled and customer satisfaction remains high
Desired Qualifications
  • 3+ year(s) experience developing and delivering training programs, focused both on process and people development in a technology-based organization
  • Experience developing and implementing training programs across multiple platforms and locations
  • Exposure to the autonomous vehicle or robotics industry
  • CPR Instructor Certified
  • Experience in digital media production, specifically with Adobe products