Full-Time

Merchandising ASM

Posted on 11/18/2024

Lowe's

Lowe's

10,001+ employees

Industrial & Manufacturing
Consumer Goods

Mid, Senior

Lubbock, TX, USA

Category
Supply Chain Management
Warehouse Operations
Operations & Logistics
Required Skills
Customer Service
Requirements
  • 2 years of experience leading associates in a retail environment.
  • 3 years of experience working in a fast-paced, cross-functional work environment.
  • 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.
  • Experience using Microsoft Office Suite.
  • Ability to obtain sales related licensure or registration as may be required by law.
  • Bachelor's degree in related field (preferred).
  • 5 years of experience leading service associates in a retail or consumer service industry (preferred).
  • 3 years of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility (preferred).
  • Experience working in the home improvement retail sector (preferred).
  • Broad knowledge of interior/exterior product categories (e.g., flooring, cabinets, millwork, building materials, appliances, home décor, lighting, plumbing) (preferred).
  • Experience working with store computer systems (including but not limited to: Project Tool, Genesis, M2O, Thin Client, etc.) (preferred).
Responsibilities
  • Anticipating customer flow and work demand and redirecting efforts and schedules to ensure proper coverage when and where needed.
  • Planning for spikes in sales and ensuring the store has the in-stock position to support the demand.
  • Conducting safety walks, monitoring use of store power equipment, and coaching associates around safe work practices.
  • Leading a team of associates who work together to ensure our customers receive exceptional service while shopping in a clean, safe, well-stocked store.
  • Accountable for achieving sales and margin goals while driving operational efficiencies and maximizing overall customer satisfaction with the Lowe’s in-store experience.
  • Collaborating with peers on the store leadership team as well as the District Manager and Area support staff to assess the needs of our customers and develop the best methods for achieving service, sales, and operational objectives.
  • Rotating through Specialty and Operations assignments for the purpose of cross-training and development.

Company Stage

IPO

Total Funding

$136.1M

Headquarters

Mooresville, North Carolina

Founded

1946

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Lowe's can expand smart home products, tapping into a $135.3 billion market by 2025.
  • DIY project popularity among millennials offers marketing and product line enhancement opportunities.
  • Urbanization drives demand for space-saving furniture, which Lowe's can incorporate.

What critics are saying

  • Home Depot's same-day delivery service increases competition in the DIY segment.
  • Rising raw material costs, especially lumber, may squeeze Lowe's profit margins.
  • Labor shortages in retail could challenge Lowe's service levels despite hiring efforts.

What makes Lowe's unique

  • Lowe's launched the Aging in Place Program, offering age-friendly design products.
  • Lowe's offers one-hour delivery through a partnership with Instacart.
  • Lowe's introduced the MVPs Pro Rewards and Partnership Program for professionals.

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