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Senior Product Designer
Confirmed live in the last 24 hours
Remote • United States
Experience Level
Desired Skills
  • Collaborative. You understand that solving problems for our users is a team sport
  • A systems thinker. You understand how to define guidelines with structure and flexibility to make the product desirable and usable. Taking the complex and making it simple is a challenge that brings you joy
  • Self-driven. You have superior organizational skills, integrity, and great follow-through on tasks. You understand that feedback is a gift
  • Naturally curious. You have the desire to learn about technology, design, e-commerce, your users, and basically anything that will make you a better designer
  • Pragmatic. You appreciate the latest design trends but can easily filter out what is and isn't useful to your audience. You can look at your design solution and determine what is integral to the experience and what are 'bells and whistles.'
  • User-centered. You care deeply about your users and take extra steps to ensure your designs are addressing their problems
  • Seasoned. You're comfortable working in a fast-paced environment and understand the design process well enough to know when to employ it and when to skip steps
  • A utility player. You're willing to help out wherever needed
  • Fun! You're flexible, fearless, and excited to help build something awesome
  • 4+ years experience working as a product designer shipping successful products to users
  • A portfolio that demonstrates problem-solving through end-to-end design from discovery to delivery, showcasing strategic thinking, refined problem-solving, and visual/interaction design
  • Ability to understand business goals, think strategically, and work cross-functionally across teams
  • Experience with and appetite to work on large-scale, integrated solutions for SaaS or complex enterprise applications
  • Excellent English verbal and written communication skills
  • Expertise in Figma designing and prototyping, with exceptional attention to detail
  • Have worked closely with engineering teams in a Scrum or Agile framework
  • You've done this for long enough that you can mentor fellow designers
  • Work with product managers and engineers to identify product direction, feature sets, patterns, and behaviors for your product area, including exploration of the next generation of developer theme building and merchant-facing page building
  • Develop a keen understanding of the merchant interaction with storefront building, tooling that developers need to create high-quality themes and storefronts, gaps in the shopper experience, competitor solutions, and trends in e-commerce
  • Drive research and help run user interviews to understand your target user and validate your designs, in partnership with product management and user research
  • Advocate for the most important usability issues, provide designs, and guide the team to develop the most intuitive approach for storefront customization
  • Create flows, sketches, prototypes, wireframes, and high-fidelity mockups to communicate concepts, solicit feedback, and validate solutions; facilitate an aligned vision among your team and stakeholders
  • Collaborate with other designers to determine appropriate usage and evolution of patterns, ensuring our solutions are consistent, familiar, and understood across the platform
  • Work collaboratively with design leadership to inform and improve processes, tooling, and culture
  • Help drive the design direction by facilitating workshops with working groups to align on a shared vision and best next steps
  • Lead by example - do great work and share what you've done with others at BigCommerce
Desired Qualifications
  • Experience designing end-to-end e-commerce properties
  • Experience designing web page-building tools or integrations for popular CMS platforms
  • Experience designing developer-oriented interfaces
  • Technical background/understanding of web technologies
SaaS service provider for ecommerce