Ballpark Operations Intern
Posted on 2/24/2023
INACTIVE
Major League Baseball (MLB)

10,001+ employees

Professional baseball league with global outreach and digital platforms.
Company Overview
Major League Baseball (MLB) stands out as a leading sports organization with a rich history and a strong commitment to community impact and social responsibility. It has demonstrated a competitive edge through its successful expansion of global reach, record levels of competitive balance, and the utilization of digital platforms like MLB.TV and MLB Network to engage fans worldwide. The company's ability to consistently deliver high-quality content and experiences, as evidenced by record-breaking games and viewing minutes, makes it an exciting and dynamic place to work.
Consumer Goods

Company Stage

N/A

Total Funding

$102M

Founded

2000

Headquarters

New York, New York

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

10%

2 year growth

19%
Locations
San Francisco, CA, USA
Experience Level
Intern
Desired Skills
Communications
Customer Service
Oracle
Requirements
  • You are an authentic, inspiring and positive team member
  • You have a bias towards action and have an inner drive and commitment to excel in the pursuit of business goals
  • You are passionate about projects and initiatives that provide mutually beneficial outcomes across teams, and make things happen
  • You are looking for a position that will allow you to gain a more in depth understanding of event management, venue operations and customer service
  • Current student enrolled in an undergraduate or graduate program or recently graduated in the past 12 months
  • Previous event/venue operations experience a plus
  • Excellent interpersonal and communication skills, both written and verbal
  • Proficient Knowledge of MS Office (with emphasis in Outlook, Excel and Word)
  • Must be collaborative, creative and proactive
  • Must be able to handle sensitive information with discretion and diplomacy
  • Strong organizational skills with the ability to multi-task in a high-paced environment
  • Must be available 30-40 hours/week, with general alignment to the baseball game schedule including nights and weekends
Responsibilities
  • Develop a full understanding of Oracle Park layout and ballpark policies
  • Assist with the creation and distribution of ballpark credentials and badges
  • Support with inventory control and distribution of equipment used by the event staff
  • Enter incident reports into the Incident Tracking System (24/7 Software)
  • Assist with the training and implementation for incident reporting
  • Provide support to Event Dispatch Center
  • Participate in game day departmental exploration with the 5 groups encompassing Ballpark Operations
  • Assist with written and verbal correspondence with guests regarding Lost and Found items from games and events
  • Assist department with various administrative duties and projects including filing, correspondence, updating spreadsheets, break room product inventory and special projects as needed
  • Assist with customer inquiries in the Guest Services Office during baseball games and events
  • Produce an internship project (determined jointly by intern and supervisor)