IND Process Associate

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru, Lowe’s India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowe’s customers. Lowe’s India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services. Lowe’s India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. For more information, visit, www.lowes.co.in.

i Job Summary

This role focuses on processing AP Invoices, Handling Disputes, Returns reviewing for proper documentation and approvals received and invoices received in system. Communicate with stake holders and resolves questions or discrepancies, evaluate processes for improvements and recommend changes. In addition, they need to focus on training the new joiners. Knowledge of an organization's billing requirements and the ability to utilize the proper tools and follow accounts payable practices and procedures. Processes accounts payable transactions as a regular part of daily work. Prepares purchase orders, invoices, receipts, debits, credits and adjustments. Assists in processing discounts and special invoices. Verifies that goods and services were delivered as promised. Explains current accounting practices and closing cycle procedures and requirements.

II. Roles & Responsibilities:

Core Responsibilities:

. Finance

•Ensure all assigned unpaid invoices, disputes & returns are resolved in a timely manner.

•Process all invoices assigned are completed with set accuracy and productivity.

•Prioritize the ageing and urgent requests on regular basis

•Follow desktop procedures and controls while working on invoices

Role Designation :

•Ensure all assigned unpaid invoices, disputes & returns are resolved in a timely manner.

•Process all invoices assigned are completed with set accuracy and productivity.

•Prioritize the ageing and urgent requests on regular basis

•Follow desktop procedures and controls while working on invoices

•Analyze the root cause of errors and work towards mitigating those in future

•Ability to collaborate, manage adhoc requests

•Maintaining a good communication bridge between various stakeholders and team for efficient work culture.

•Follow the escalation matrix and keep the Specialist/Senior Specialists informed on all process changes/escalations.

• Work in collaboration with Specialist/Senior Specialists and to understand challenges/concerns. Identify process gaps and proactively work with stake holders to fix process gaps

• Train the New joiners and existing team members to fill the knowledge gaps

III. Years of Experience:

1 to 3 Years

IV. Education Qualification & Certifications (optional)

Required Minimum Qualifications:

Education level: Bachelor's Degree Field of Study: Business, Finance, Economics, Accounting or a related field

V. Skill Set Required

Primary Skills (must have) ·

· Attention to detail.

· Good written and verbal communication skills.

· Quick learner with the ability to apply attained knowledge to situations at work.

· Should be able to handle pressure.

· Should have good understanding of Retail.

· Ability to work with the team and individual.

· Being Proactive.

· •Knowledge in office software, such as Microsoft Excel, Word, and Outlook

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.