About Us
Super provides access for everyone to experience more of what life has to offer, whatever their income or circumstance.
We solve real-world problems in fintech, travel, and eCommerce as we help our millions of customers spend less and save more. We have raised over $100MM to date and have driven over $1B in sales since the release of our first product (SuperTravel) in 2016. Our growth and impact are a testament to the work and dedication of our 200+ person team around the world.
We are constantly innovating, building, and iterating. We use data to help us move fast and make decisions. We have an open and transparent culture where everyone has access to information empowering them to be an owner. We are all one team and you will find everyone here is willing to help each other work towards a common goal. Check out this article from our CEO, Hussein Fazal on Super’s
Core Values.
Employee well-being is a top priority. Whether it’s access to physical/mental health services, competitive compensation, unlimited vacation, or our remote-first work environment - we provide flexible benefits that reflect our employee-first culture and our commitment to a healthy work-life integration.
For highly motivated self-starters, Super accelerates your career growth and unlocks your potential through the people, work, and programs it has to offer. Come join us to make an impact in your career and in the world.
About The Role
We are seeking an organized and efficient Marketing Strategy & Operations Manager to join our Marketing team. You will be responsible for managing and coordinating a wide range of projects, including their deadlines, budgets, and performance. We take a highly collaborative approach to working with other teams cross-functionally, so you will also build deep relationships to ensure positive partnership. Candidates must have an eye for detail and the capacity to synchronize all project elements from concept to execution, helping coordinate multiple projects of various sizes and timelines.
This is a new role so you will help launch brand initiatives and establish processes and define the execution as to how you’d like to approach marketing operations management. This role is critical for Super’s growth across several different business verticals, and you will have support from senior marketing team leadership as well as from your manager, the Chief of Staff to CMO.
You will oversee timelines, establish and implement new processes, own end to end strategies through execution, identify marketing technology partnerships and seamlessly mitigate risks. If you are super organized and love working cross-departmentally on a wide range of project types and scopes, we’d love to hear from you.
Challenges you’ll solve
- Project Management: Oversee and coordinate a variety of projects, from review processes and product launches to paid media campaign assets.
- Marketing strategy: Develop and execute on brand marketing strategy to build awareness within our design target.
- XFN Communication: Communicate effectively with cross-functional partners, organize workflows, and manage stakeholder consensus and expectations to meet project timelines.
- Tools & Technologies: Leverage project management tools to develop timelines and coordinate deliverables, and maintain organization across all project documents and shared assets. Identify marketing technology opportunities and onboard new tools.
- Planning & Implementation: Participation in the strategic planning phase of projects, showing an understanding of processes and the lead times involved. You’ll also own the project intake process and help with project prioritization, guiding internal XFN teams through our process
About You
- 5+ years in marketing operations / project management experience (Bonus points for working within a startup environment)
- Demonstrated experience with developing new processes, overseeing lead times / key deliverables, and process improvement
- Experience in strategy through execution of brand marketing campaigns
- Comfortable working in an ever-changing environment, where last minute changes can arise and require nimble troubleshooting know-how
- Demonstrated knowledge of how to identify and create time-saving processes and workflows
- Proven collaborator with strong communication
- Excellent relationship-building know-how and a willingness to hold self and teammates accountable
- Self-starter who works well independently
- Knowledge of how to remain calm and flexible while dealing with ambiguity
- Experience with Jira, Trello, or other digital project collaboration software
- Familiarity with Adobe Creative Cloud, Figma, Miro or other design software a plus
Perks & Benefits
- We are a Remote-first company, we offer flexible working hours with complete work-from-home freedom and a guilt-free unlimited vacation policy
- Enjoy rewards and travel discounts using SuperTravel
- Competitive salaries, equity options, full benefits from day one, wellness budgets, and paid development - we’ve got you covered!
- UberEats credits, meal budgets, special treats, and team lunches. When in the office, enjoy daily snack services and unlimited coffee, tea, and other drinks
- Guiding continued growth with Learning & Development, Diversity & Inclusion events, TED talk Tuesdays, and Lunch & Learn opportunities
- We welcome new additions with a generous EI top-up, parental leave, additional vacation, and a flexible return-to-work plan
- Game nights, Happy Hours, internal hackathons, team building games, workouts, and more
We Believe in Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.
