Full-Time

Community Support Facilitator

Posted on 11/4/2025

Hope Services

Hope Services

Disability and mental health support services

Compensation Overview

$21/wk

San Mateo, CA, USA

In Person

Extensive local travel required; on-site in San Mateo, CA.

Category
Administrative & Executive Assistance (4)
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Requirements
  • High school diploma, GED, or equivalent, plus two years of related experience or an approved combination of experience and education.
  • Possession of a valid California driver's license and clear driving record.
  • CPR and First Aid certification (Hope can provide necessary training, if needed).
  • A belief that all people are valued members of the community.
  • An understanding of the principles of normalization and commitment to community integration.
  • Ability to work independently and cooperatively as a member of the team.
  • Excellent communication and documentation skills including use of computerized word program and data base.
  • Knowledge and understanding of alternative communication systems and assistive technology.
  • Positive and cooperative attitude toward a consumer driven service system working with developmentally disabled adults.
  • Ability to be flexible with scheduling and work in a consumer driven environment
  • Strong interpersonal skills. Ability to work with a diverse population.
Responsibilities
  • Provide group and/or individual support in the community as identified in the consumer’s Individualized Personal Plan.
  • Develop opportunities for clients to participate as valued and contributing members of the community. Facilitate and model interactive relationships with community members.
  • Facilitate and develop activities to build relationships, skills, and experience in the community. Travel with and/or transport client throughout the local community.
  • Develop and expand consumer participation in typical and generic community activities chosen by the consumer.
  • Act as advocate on behalf of consumers served.
  • Complete required forms and accountability documentation, incident reports, case recordings, IPPs and other required documentation.
  • Maintain a professional relationship with consumers, family members and appropriate others. Represent HOPE in the community in a professional manner.
  • Implement behavioral intervention plan when needed to assure consumer safety and promote learning.
  • Coordinate consumer programming with Center’s activities, services, and staff.
  • Acts as a mandated abuse reporter.
  • Perform other duties as assigned, to assure efficiency of program services.

Hope Services provides supports for people with developmental disabilities and mental health needs in Silicon Valley, including day programs, employment training, community living support, and mental health services. Its services target children, adults, and seniors, delivered through tailored programs that help clients participate in the community and gain essential skills. Revenue comes from service fees, government funding, and community contributions, reflecting its community-based, mission-driven model. It differentiates itself through an integrated, community-based approach that combines daily living supports with mental health care and advocacy, aiming to improve well-being, independence, and social inclusion so clients actively participate in their communities.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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Simplify Jobs

Simplify's Take

What believers are saying

  • 24/7 community living services funded through DDS generate recurring, predictable government revenue streams.
  • National visibility from TASH Conference positioning opens partnership expansion opportunities beyond Silicon Valley.
  • Neurodiverse employment focus addresses growing workforce development gaps employers increasingly prioritize.

What critics are saying

  • California Regional Centers cutting service contracts 15-25% due to $1.2B Medi-Cal shortfall.
  • AB-1424 digital outcome tracking mandate requires $2M tech upgrade by July 2026.
  • SEIU Local 521 unionization increases labor costs 18%, triggering 10% staff turnover.

What makes Hope Services unique

  • SPARTANS OCLS partnership with San Jose State University creates exclusive pipeline for neurodiverse talent recruitment.
  • Direct Support Staff leading national TASH Conference presentations demonstrates thought leadership in disability advocacy.
  • Multi-disciplinary mental health team model aligns with employer demand for comprehensive employee wellness programs.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

Paid Vacation

Paid Sick Leave

Tuition Reimbursement

Company News

Hope Services
Dec 15th, 2025
Advancing Opportunities for Neurodiverse Students: Hope and San Jose State University at TASH Conference

Advancing opportunities for neurodiverse students: Hope and San Jose State University at TASH Conference. This month, Hope Services proudly presented at the TASH Conference in Denver, CO, an international gathering of leaders in disability advocacy. Hope Services highlighted its partnership with San Jose State University through the SPARTANS OCLS program, which supports neurodiverse students in preparing for competitive, integrated employment. The SPARTANS OCLS program offers a personalized academic, social, and work-experience curriculum that aligns with each student's strengths, goals, and support needs - helping them grow in the areas that matter most. Hope's Peer Mentors - its dedicated Direct Support Staff - led the presentation, sharing their experiences and the impact of their work. Panelists included Alex, Catherine, Anna, Nhi, Katherine, and Prabhav, a Hope client and program participant who represented students on the panel. members of the Hope Services team. Hope Services is grateful to all its partners, staff, students, and families for helping advance inclusive postsecondary pathways. TASH is a national organization advocating for the inclusion, equity, and human rights of people with disabilities. The conference brings together educators, advocates, families, and individuals with disabilities to share knowledge and best practices. Hope Services left Denver inspired, with new connections and ideas to expand programs like SPARTANS OCLS and make an even bigger impact for neurodiverse students nationwide.

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