Manager – Claims Learning & Development
Posted on 2/14/2023
INACTIVE
Online platform simplifying small business insurance
Company Overview
Pie Insurance is a leading company in the small business insurance sector, leveraging seasoned expertise in technology and insurance to offer cost-effective, simplified, and transparent solutions. Their competitive edge lies in their efficient online platform, which allows business owners to receive a quote within just 3 minutes, significantly reducing time and effort. This customer-centric approach, combined with their commitment to transparency, positions Pie Insurance as a strong industry leader.
Financial Services
Data & Analytics
Company Stage
Series D
Total Funding
$621M
Founded
2017
Headquarters
Washington, District of Columbia
Growth & Insights
Headcount
6 month growth
↓ -1%1 year growth
↓ -6%2 year growth
↑ 26%Locations
Dallas, TX, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Human Resources Information System (HRIS)
CategoriesNew
People & HR
Requirements
- Hire and develop Claims L&D specialists by identifying opportunities to grow and strengthen new skills
- Manage the onboarding, coaching, and development of a team of L&D specialists
- Set strategy and goals for Claims L&D personnel in alignment with larger Claims goals and KPIs
- Strong leadership and performance management capabilities to guide and inspire Claims L&D personnel to achieve KPIs
- 3+ years of Property and Casualty and L&D experience
- 2+ years in leadership
- Advanced communication (written, verbal and presentation) skills, to deliver complex information effectively and align people with the needs of the project/team
- Advanced problem solving skills, to be able to manage complex situations with multiple layers, and resolve to solution anticipating needs now and into the future
- Advanced awareness of your own and your team's tasks, and how it impacts the organization and deliverables
- Advanced leadership skills with experience leading large or technical teams through complex deliverables
- G-Suite Tools, Collaboration tools (Slack is preferred)
- Excel, HRIS (e.g., WorkDay), LMS (e.g., Continu preferred)
- High School diploma or GED required, Bachelor's Degree preferred
Responsibilities
- New Hire Line of Business and Upskilling Training
- Assess current state of new hire and upskilling training programs; iterate and create for continued success and improvement of these programs
- Content creation and facilitation of new hire and upskilling training materials
- Track efficacy of programs and utilize data for continued growth and improvement
- Manage the technologies and tools required to develop, manage, and deliver trainings
- Verify and maintain accuracy of data
- Create metrics to evaluate training effectiveness
- Update and maintain training materials and tools (i.e.decks, pdfs, eLearnings, LMS, and reference materials) to reflect feedback and company changes
- (
- Territories excluded), and have access to reliable, high-speed internet