Full-Time
Senior Account Manager
Confirmed live in the last 24 hours
AI-driven cloud platform for R&D organizations
Data & Analytics
Industrial & Manufacturing
Compensation Overview
$90
Senior, Expert
San Francisco, CA, USA + 1 more
Required Skills
Sales
Communications
Requirements
- 2+ years of experience in software customer success, account management, sales or management consulting
- Outstanding executive presence and communication abilities
- Excellent analytical and problem solving skills
- A real go-getter who takes the initiative to get things done
- Ability to travel 20-30% of the time
- Experience working with complex, multi-divisional, multi-geographical customers
Responsibilities
- Manage all post-sales activity for Uncountable's customers through strong relationship-building, product knowledge, and putting the customer's happiness above all leading to renewals, expansion, and advocacy
- Increase customer engagement by conducting regular check-in calls, performing in person business reviews with leadership, and maintaining a firm understanding of all activities between Uncountable's data science team and customers
- Become a trusted partner and advocate of our customers by being transparent in demonstrating ROI and providing guidance for success
- Work closely with sales team to create a plan for each customer's success and expansion with Uncountable
- Work closely with customer success, implementations, and product teams on identification of improvements to product and customer interactions
- Act as the voice of the customer to provide feedback on how Uncountable can better serve our customers
Desired Qualifications
- Passion for science, chemistry or artificial intelligence
- An aptitude for statistics, mathematics
- Salary: 90-140K + Commission + Equity
Uncountable Inc
Company Stage
N/A
Total Funding
N/A
Headquarters
San Francisco, California
Founded
2016
Growth & Insights
Headcount
6 month growth
↑ 30%1 year growth
↑ 47%2 year growth
↑ 75%Benefits
Competitive Salary + Equity
Health and Dental Insurance
401K with Employer Contribution
Dedicated Mentorship for Early-Career