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Full-Time

Account Coordinator

Confirmed live in the last 24 hours

Seneca Nation Group

Seneca Nation Group

201-500 employees

Provides services for federal government missions

Financial Services
Aerospace
Consulting

Junior

Solano County, CA, USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Communications
Requirements
  • Must be able to obtain a Public Trust clearance
  • Able to interact and communicate at all levels of the Medical center at Travis Air Force Base
  • Experience with MHS Genesis preferred
  • Excellent interpersonal skills-verbal, written and spoken
  • Proficient in Microsoft Office Suite (Word, Excel and, Outlook)
  • High School Diploma Required
  • Associate’s degree - Bachelors preferred
  • 3 years’ experience with similar professional experience
  • Excellent verbal and written communication skills
Responsibilities
  • Managing the MHS GENESIS Account Provisioning process at assigned Military Treatment Facilities
  • Assignment and coordination of end user MHS GENESIS required training
  • Attending informational meetings, conference calls, and briefings regarding MHS Genesis roles and account related topics
  • Coordinating with Issue Resolution Specialist to support resolving issues related to end user MHS GENESIS accounts
  • Submitting tickets to initiate MHS Genesis account creation and provisioning for end users
  • Troubleshooting issues with end users experiencing functionality problems related to their MHS GENESIS account
  • Identifying, evaluating, and providing feedback to Managers and Senior Leaders on issues or suggested improvements
  • Conducting presentations during meetings to address MHS GENESIS account provisioning updates and/or MHS GENESIS training coordination trends
  • Performing other duties related to the above as required

The Seneca Nation Group is renowned for its commitment to fulfilling the crucial needs of Federal Civilian, Defense, and Intelligence Community sectors. As a group embracing companies in the Small Business Administration 8(a) program, it provides a unique environment for addressing government missions effectively. This firm not only supports significant federal initiatives but also fosters a culture dedicated to service excellence and adaptive solutions in a highly specialized industry.

Company Stage

N/A

Total Funding

N/A

Headquarters

, New York

Founded

262

Growth & Insights
Headcount

6 month growth

5%

1 year growth

20%

2 year growth

41%