Full-Time
Operations Associate
Lime
1,001-5,000 employees
Provides shared electric bikes and scooters
Compensation Overview
$62k - $69k/yr
Ottawa, ON, Canada
In Person
 Operations & Logistics (1) |
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- 1-3 years of professional work experience, ideally including at least 1 year in an operations position.
- Demonstrated expertise with the Ottawa, Ontario region and the ability to anticipate operational needs or challenges there.
- Ability to work in an ambiguous environment with an entrepreneurial mindset.
- Ability to make data-based decisions with a cost-focused mindset.
- Fluent verbal and written English language skills.
- Familiarity with Excel and Google Sheets, with the ability to navigate and draw inferences from data.
- Valid driver's license and clean driving record.
- Hire, train, and provide coaching to Mechanics and Fleet Support employees responsible for deploying and retrieving shared electric vehicles.
- Build a safe, compliant, and efficient warehouse environment that supplies a fully operational fleet of vehicles for Ottawa, Ontario.
- Define new processes and best practices to drive operational excellence within the warehouse.
- Partner cross-functionally on operations projects that identify expansion opportunities within the region.
- Define and monitor key performance indicators measuring market profitability, revenue, and operational performance.
- Provide complaint-management and customer-incident investigation support.
- Partner with the local Government Relations representative to manage legal, regulatory, and safety issues.
- Maintain positive relationships among customers, regulators, city officials, employees, and Lime management.
- Collaborate with Engineering and Product teams to drive local revenue-growth initiatives.
- Experience leading teams or groups.
- Tableau and SQL knowledge.
Lime provides shared electric vehicles such as electric bikes and scooters that users can rent in cities around the world. Through the Lime app (li.me), customers locate, unlock, and pay for rides, with fees typically based on a base fare plus a per-minute rate. Lime’s fleet is deployed in many cities across the United States, Europe, Latin America, and Asia, and the company also collaborates with cities to integrate its services into public transit networks. Its products include Gen4 electric scooters and upgraded e-bike models, and Lime is piloting features like augmented reality to improve parking and reduce urban clutter. The company differentiates itself by being the world’s largest shared EV operator, focusing on sustainability, fleet upgrades, and partnerships with local governments to broaden access. Lime’s goal is to create a transportation system that is shared, affordable, and carbon-free.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
San Francisco, California
Founded
2017
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Simplify's Take
What believers are saying
- Q2 2026 revenue reached $304 million, up 24%, with $84 million adjusted EBITDA.
- July 1, 2026 IPO raised $167 million and eliminated all long-term debt.
- Q3 2026 guidance targets $340 million to $360 million revenue and $120 million EBITDA.
What critics are saying
- Lime warned in May 2026 it lacked sufficient liquidity without the IPO.
- Kensington and Chelsea fined Lime £143,890 and impounded 1,624 bikes by June 2026.
- City crackdowns spread from Kensington and Chelsea to West Hollywood, crushing route density by 2027.
What makes Lime unique
- Lime runs 407,707 vehicles across 230 cities in 29 countries as of June 30, 2026.
- Westminster Council’s July 2026 data-sharing partnership gives Lime city-level parking enforcement integration.
- LimePrime and LimePass supplied roughly 40% of Q2 2026 revenue, reducing ride volatility.
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Benefits
Opportunity to revolutionize transportation in cities around the world with the leader in urban micro-mobility solutions
Scale with a rapidly growing organization, with significant opportunity for growth
Play a role in the transformation of urban mobility and sustainability
Work with a team of successful, fun and motivated people
Competitive salary and benefits
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%Lime announces Hannah McClellan as Chief Operating Officer. Lime Inc. is excited to welcome Hannah McClellan to its executive leadership team as its new Chief Operating Officer. "Operations sits at the heart of our service and propels our mission to build a future where transportation is shared, affordable and carbon-free, which is why I'm so glad to welcome Hannah to the team," said Wayne Ting, CEO of Lime. "What stood out to me about Hannah is her ability to take incredibly complex logistical challenges and make them work seamlessly for customers at scale. She's spent her career building and growing businesses at an extraordinary level, and I'm excited about what we'll accomplish together as we continue delivering for riders and city partners." The Operations org at Lime is foundational to its business. Its local and central Operations teams ensure hundreds of thousands of vehicles are charged, maintained and optimally deployed across approximately 230 cities in 29 countries on five continents, every day. Behind every ride is a complex, tech-enabled global operation working around the clock to keep its service reliable and available for the millions of riders who depend on Lime, and the cities that place their trust in Lime Inc. as a key transportation partner. At Lime, operational excellence isn't an end in itself. It's how Lime Inc. deliver a great rider experience, support its city partners' transportation goals, and ultimately get closer to its mission: to build a future where transportation is shared, affordable and carbon-free. Lime Inc. is so excited Hannah will be leading this work into the future. Since starting in June, she has already hit the ground running. Hannah brings more than 15 years of experience leading large-scale operations teams. Most recently, she served as Vice President of Operations for Amazon Pharmacy, where she was responsible for the operations, product and technology powering Amazon's U.S. pharmacy network. Prior to that role, she served as Chief of Staff to the CEO of Amazon's Worldwide Stores organization, helping support one of the largest and most sophisticated operating networks in the world, and spent five years in Amazon Transportation Services, where she served as Vice President of Inbound Transportation, overseeing the movement of goods from suppliers into Amazon's fulfillment network. She also helped launch Amazon Freight, extending Amazon's middle-mile logistics capabilities into a commercial shipping service, and led the company's Global Customer Returns organization. "When I first started learning about Lime, I was struck by the scale of what the team accomplishes every day," said Hannah McClellan. "What makes it even more exciting is the impact. Every operational improvement helps create a better experience for riders and strengthens Lime's ability to serve cities as a trusted, sustainable transportation partner. Getting hundreds of thousands of vehicles ready for riders across hundreds of cities isn't just an incredible operational challenge, it's exactly the kind of mission-driven challenge I love. I'm proud to join the team and help build what's next."
Lime stock surged over 10% to 34.47 in Wednesday trading after the micro-mobility company reported second-quarter earnings that beat analyst expectations. The San Francisco-based firm, incorporated as Neutron Holdings, posted revenue of $304 million, up 24% year-over-year, exceeding the $282 million forecast. Adjusted EBITDA rose 10.5% to $84 million, surpassing the $83 million estimate. Shares have climbed 37% since Lime's IPO on 1 July at $25. The company, which operates e-scooters and e-bikes in cities globally, saw revenue gains from its LimePrime subscription service and expansion in major cities like Sydney. For the September quarter, Lime expects revenue of $350 million and adjusted EBITDA of $135 million at the midpoint of guidance. Full-year revenue is forecast at $1.07 billion, compared to $886.7 million in 2025.
Lime clears long-term debt following IPO. Lime has emerged from its IPO with a stronger balance sheet. In its Q2 2026 earnings report, the first since the shared micromobility operator publicly listed on the Nasdaq, the company confirmed it had used proceeds from its IPO to repay "all outstanding long-term debt". "Net proceeds from the offering were $155 million and we used a portion of that to repay our $115 million senior secured term loan in full. Combined with the conversion of our convertible notes, we now have no long-term debt," said Chief Financial Officer Ann Gugino during the company's Q2 2026 Earnings Call. Gugino added that Lime's balance sheet is "stronger than at any point in the company's history." Lime officially began trading as a public company on 1 July under the Nasdaq ticker symbol 'LIME'. The company priced its IPO at $25 per share, raising approximately $167 million and giving it a market valuation of around $1.6 billion. The debt repayment delivers on plans outlined in the company's IPO prospectus to use proceeds from the share sale to repay its debt obligations by the end of the year, leaving the newly listed company on stronger footing to invest in fleet growth, technology and acquisitions. Record Q2 revenue. Lime reported record second-quarter revenue of $304 million, up 24% year-on-year. Net income rose to $295 million, nearly 15 times higher than the same period last year. However, the company said the figure was boosted by one-off IPO-related accounting items, including a non-cash tax benefit of $289.1 million resulting from the release of a valuation allowance against deferred tax assets linked to its net operating losses. Adjusted EBITDA reached $84 million, representing a 28% margin, while Lime's average operational fleet - the average number of vehicles available for use for at least one hour per day during a specified period - increased 22% year-on-year to more than 407,000 vehicles. Lime's future projections. For the third quarter of 2026, Lime expects revenue of between $340 million and $360 million, with Adjusted EBITDA forecast to reach between $120 million and $130 million. For the full year, the company expects revenue of between $1.04 billion and $1.10 billion, putting it on track to surpass $1 billion in annual revenue for the first time in its history. It also forecasts Adjusted EBITDA of between $265 million and $285 million and a capital expenditure of between $180 million and $185 million. "We have a highly disciplined and returns-focused capital allocation philosophy," Gugino said. "First, we invest in our fleet, where we continue to see compelling returns. Second, we invest in our technology platform, where software and data continue to improve our operational efficiency and strengthen our long-term competitive advantages. Third, we pursue selective strategic acquisitions, such as Neuron Canada, when there is a clear opportunity to accelerate our strategy and meet our disciplined return thresholds." ADVERTISING
Neutron Holdings, which operates as Lime, reported second-quarter revenue of $304.2 million, up 23.6% year over year, in its first earnings call as a public company. Adjusted EBITDA rose to $84.2 million, representing a 27.7% margin. The micromobility company's operational fleet and monthly active users each grew 22%, reaching 408,000 vehicles and 5 million users respectively. LimePrime and LimePass subscription revenue climbed to roughly 40% of total revenue. Lime forecast third-quarter revenue of $340 million to $360 million and full-year 2026 revenue of $1.04 billion to $1.1 billion, with positive free cash flow expected. Following its IPO, the company repaid debt and reported no long-term debt outstanding.
Lime is focusing on increasing its fleet in existing markets rather than expanding to new cities, CEO Wayne Ting told Business Insider. The company aims to boost rider loyalty by making vehicles more readily available. The announcement came as Lime reported quarterly earnings for the first time. Revenue grew 24% to $304 million in Q2, with net income of $295 million including IPO benefits. Monthly active users rose 22%, exceeding 5 million. Lime operates in roughly 60 US cities. By adding more vehicles in current markets, the company makes it easier for users to find rides, which supports paid subscription options like LimePass. The company uses machine-learning algorithms to position scooters and bikes based on demand, optimising revenue and improving reliability for riders.