Do you ever wonder what happens inside the cloud?
DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world.
We are looking for an AI/ML Senior Customer Success Engineer with expertise in artificial intelligence to support our customers in their development of their AI applications. Reporting to the Manager of AI/ML Customer Success Engineering, the AI/ML Senior Customer Success Engineer will work directly with the Engineering and Support functions to ensure customers have the technical support they need to be successful on Paperspace by DigitalOcean. From onboarding to scaling, the team helps customers solve their problems through debugging, architecture, and education.
The AI/ML Senior Customer Success Engineer will be the technical subject matter expert on Paperspace’s application and development tools, advising customers on how to make their solution work so it meets their business objectives. This is an amazing growth opportunity for a highly motivated individual to establish and expand our presence in the AI/ML world. Technical depth, excellent communication skills and a self-starter mentality are needed.