Product Owner

AAA Club Alliance is currently seeking a Product Owner to join our organization in Wilmington, DE.

*This role will require on-site and remote work*

The primary duties of the Product Owner are:

• Balance diverse and conflicting requests and priorities to establish a product vision and a tactical roadmap.

• Develop detailed user stories including business process flows, data flows, sequence diagrams, and activity diagrams.

• Work with the product team to convert high-level business priorities and acceptance criteria into the product backlog and user stories.

• Determine the next build to release, write release notes, monitor defect reporting, and convert defect into product backlog.

• Responsible for developing innovative and creative solutions that meet existing and emerging business needs, increase the value of current products, and/or introduce new product/service opportunities.

• Manage the product and program including research, analysis, proposals, testing, and product introduction.

• Facilitate team retrospectives and iteration planning meetings and escalate risks and issues as needed. Identify new product opportunities while developing and maintaining the business line product roadmap.

• Assist with usability testing and end-user research as necessary.

• Assist in the creation of a quality assurance (QA) plan and assist with the testing of product prior to launch.

​Minimum Qualifications:

• Bachelor’s degree in Information Science (IS), Business Management required or equivalent combination of education and work experience will be considered in lieu of degree.

• 5+ years of enterprise product management, product development, Agile product owner, or related experience required.

• 2+ years of Salesforce experience.

• Experience working with Agile teams and implementing Agile philosophies and practices preferred.

• Experience working with development project management tools (i.e., Jira, Confluence) preferred.

Knowledge Skills and Abilities of the Product Owner:

• Advanced ability in defining and leading implementation of new processes.

• Ability to facilitate planning sessions and create business process workflow diagrams.

• Superior strategic, analytical, critical thinking, and problem solving skills.

• Clear understanding of user interface (UI) and the basic principles and design qualities that have been shown to make web applications easier to use.

• Ability to assist in performing and interpreting qualitative and quantitative analysis and financial forecasting.

To the qualified candidate, we offer:

• A competitive salary commensurate with experience

• Annual Bonus + Annual Merit Increase Eligibility

• Hybrid schedule available

• Health & Life Insurance

• 3+ weeks of paid time off accrued during your first year

• 401(K) plan with company match up to 7%

• Professional development opportunities and tuition reimbursement

• Paid time off to volunteer & company-sponsored volunteer events throughout the year

• Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, and Short Term/Long Term Disability

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply.  It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

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