Full-Time

IT System Administrator

Posted on 11/5/2024

3PillarGlobal

3PillarGlobal

1,001-5,000 employees

Software development and digital transformation services

Consulting
Enterprise Software

Mid

Remote in USA

Category
IT Support
System Administration
IT & Security
Required Skills
PowerShell
Bash
Python
MySQL
Nginx
Development Operations (DevOps)
Linux/Unix
Requirements
  • Bachelor’s degree in information technology, information systems, business or related field preferred.
  • Apple Certified Technical Coordinator/ System Administrator (ACTC or ACSA certification) preferred.
  • 4+ years professional experience as IT support and administration for an office and server systems.
  • Expert knowledge of Mac computers and Microsoft Windows personal computers.
  • Python, Bash, PowerShell (or similar) scripting experience preferred.
  • Strong working knowledge of Microsoft Servers, Linux servers, Cisco networking and support.
  • Experience troubleshooting and resolving issues related to the following system management programs: Exchange, O365, JAMF, INTUNE, Azure AD, Windows Server, Windows IIS, Windows MYSQL Server, Cisco Wireless Networks.
  • Some experience preferred with Linux services such as MySQL, Grafana, NGINX, Apache.
  • Some experience with configuration management, provisioning, infrastructure as code, and other DevOps concepts and tools.
  • Networking experience in IPv4, switching, routing, firewalls and HA architecture.
Responsibilities
  • Provide hardware and software technical support to end users in collaboration with the IT Systems team.
  • Build highly resilient, high-performance, scalable, and flexible systems.
  • Exercise a high degree of responsibility for the processes, systems, and tools you create and manage.
  • Make recommendations, justify, and implement improvements using an accepted change control methodology.
  • Define, document and follow standards and best practices for systems design, testing, and implementation.
  • Drive scripting and automation to develop solutions to common problems.
  • Identify, analyze/troubleshoot and resolve IT issues.
  • Email administration and support.
  • Work on IT budgets regarding purchasing, invoicing and receiving of IT equipment.
  • Testing and usability of new end user systems /solutions.
  • Azure Active Directory user management.
  • Fileserver permission management (share drives, One Drive, etc..).
  • Windows servers/Exchange management (until all systems are migrated to O365).
  • Liaison with IT department in Louisville facility for troubleshooting and problem solve issues.
  • Perform network and system administration duties such as setting up network and email accounts and troubleshooting activities.
  • Vendor management to all security and IT related vendors.
  • Support of all IT systems (JAMF, INTUNE, O365, Wireless Controllers, Network Devices, and supporting IT systems in the Cloud.
  • Facilitate the implementation, testing and continuous improvement of preparedness. contingency, emergency response and recovery plans

3Pillar Global develops software products that help businesses enhance their digital operations by integrating new technologies into existing systems. They offer services in mobile and cloud technologies, focusing on strategic consulting and agile engineering to quickly create and implement software solutions. With teams across America, Europe, and Asia, they serve a diverse clientele, ensuring their products remain relevant through automated testing and continuous updates. The goal is to be a strategic partner for businesses looking to innovate and grow in the digital space.

Company Stage

M&A

Total Funding

$29.4M

Headquarters

Fairfax, Virginia

Founded

2002

Growth & Insights
Headcount

6 month growth

0%

1 year growth

4%

2 year growth

-5%
Simplify Jobs

Simplify's Take

What believers are saying

  • The acquisition of Chenoa Information Services positions 3Pillar Global to enter the lucrative $27B low-code market, expanding their service offerings.
  • The appointment of experienced leaders like Scott Wilson as Chief Revenue Officer and Scott Varho as Chief Evangelist strengthens the company's strategic direction and market presence.
  • Recognition as a 2022 Premier Sales Employer by the Institute for Excellence in Sales highlights 3Pillar Global's commitment to fostering a high-performing sales culture.

What critics are saying

  • The rapid pace of technological change requires continuous innovation, which can strain resources and lead to potential burnout among employees.
  • Integrating acquisitions like Jonah Group and Chenoa Information Services poses challenges in aligning corporate cultures and operational processes.

What makes 3PillarGlobal unique

  • 3Pillar Global's focus on integrating disruptive technologies like mobile and cloud into existing systems sets it apart from competitors who may not offer such comprehensive solutions.
  • Their global delivery model, with teams in America, Europe, and Asia, ensures they can meet the diverse needs of clients worldwide, unlike competitors with a more localized presence.
  • The company's emphasis on long-term quality and adaptability through automated testing and iterative updates ensures that their software products remain relevant and effective over time.

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