Full-Time

Operational Risk Analyst

Posted on 9/17/2025

Boku

Boku

501-1,000 employees

Mobile payments processor via carrier billing

No salary listed

London, UK + 1 more

More locations: Dublin, Ireland

In Person

Category
Finance & Banking (1)
Required Skills
Word/Pages/Docs
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides
Requirements
  • Strong analytical skills with the ability to interpret operational risk data and incident trends.
  • Proficient in Microsoft Office Suite, particularly Excel, PowerPoint and Word.
  • Clear and structured communication skills, both written and verbal, with the ability to translate operational risk concepts for varied audiences.
  • Confident in leading or facilitating cross-functional workshops and risk assessments.
  • High attention to detail, particularly in documenting risk policies, registers and incident records.
  • Effective time management with the ability to balance multiple deliverables and meet deadlines.
  • Outcome-oriented, with a focus on embedding sustainable risk improvements.
  • Strong stakeholder engagement skills with the ability to work across diverse functions.
  • Comfortable taking ownership of workstreams and following through on actions.
  • Experience supporting internal and external audits, certifications, or regulatory enquiries.
  • Knowledge of operational risk frameworks, incident response and risk control self-assessment (RCSA) processes.
  • Familiarity with GRC platforms and risk register tools.
  • Experience working in regulated financial services environments (e.g. CBI, FCA) is essential.
Responsibilities
  • Identifying, assessing and monitoring operational risks across the business.
  • Supporting the operational risk management framework.
  • Analysing incidents and enhancing business resilience.
  • Drafting and reviewing operational risk policies to ensure alignment with business operations and regulatory expectations.
  • Contributing to risk assessments, policies, and continuous improvement efforts.
  • Promoting a risk-conscious culture through awareness initiatives and targeted training.
  • Acting as the central point of coordination for risk reporting, policy governance, audit support, and cross-functional control implementation, working closely with internal stakeholders, regulators, and third-party partners.
Desired Qualifications
  • Advanced degree in a relevant field (e.g. risk, operations, business) is desirable.
  • Professional certification in risk management, operational risk or internal controls (e.g. ORMF, IRM, ICA, IOB) is desirable.
  • Experience working in remote or hybrid environments is desirable.

Boku operates a global mobile payments network that lets online businesses accept payments through direct carrier billing and mobile wallets. It connects merchants to mobile operators and digital wallets, enabling customers to pay with their phone number and have charges appear on a carrier bill or deducted from a wallet balance. It stands out by emphasizing carrier billing and mobile-wallet payments at scale across many countries, especially in markets with low credit-card penetration, rather than relying on traditional card gateways. The goal is to help brands monetize services globally by providing a simple, bank-agnostic way for consumers to pay using their mobile accounts.

Company Size

501-1,000

Company Stage

IPO

Headquarters

San Francisco, California

Founded

2008

Simplify Jobs

Simplify's Take

What believers are saying

  • Revenue jumped 34% to $128.5 million in 2025, driven by digital wallets and bundling.
  • Launched Rakuten Pay, Naver Pay, MerPay in Japan and QRPH in Philippines in 2025.
  • Serves Google, Sony, Microsoft, Tencent, Spotify with carrier billing and identity verification.

What critics are saying

  • Adyen's Telefónica, Vodafone deals bypass Boku, cutting 20% Europe market share now.
  • Apple Pay erodes Asia-Pacific volume where it holds 30% smartphone share in 12 months.
  • EU fines force Google to UPI, slashing Boku's revenue 40% within 3-6 months.

What makes Boku unique

  • Boku connects merchants to 200+ local payment methods across 60+ countries via single integration.
  • Trident bundles subscriptions through mobile operators, powering 48.2 million active subscribers.
  • Partners with Vodafone, Verizon, Jio, and wallets like LINE Pay, KakaoPay, GCash.

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Benefits

Remote Work Options

Hybrid Work Options

Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

2%

2 year growth

8%
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