Full-Time
Medical Receptionist
Float
Clinical Associates
51-200 employees
Multi-specialty medical group delivering integrated care
No salary listed
Pikesville, MD, USA
In Person
Travel is required to offices in Towson and Pikesville.
 Administrative & Executive Assistance (1) |
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- A high school diploma or General Educational Development credential is required.
- Basic arithmetic and money-calculating skills are required.
- Excellent patient care and customer service skills are required.
- Answer all incoming phone calls for the healthcare provider.
- Provide a professional, supportive, and nurturing experience for patients and visitors by telephone or in person.
- Schedule appointments.
- Document messages in the electronic medical record system.
- Identify and quickly assess the nature of calls and act appropriately to provide prompt, professional service.
- Verify insurance and resolve eligibility issues before scheduled appointments.
- Collect co-pays, deductibles, and account balances.
- Obtain prior authorizations for medical services and procedures as needed.
- Work in a team environment and provide customer service to patients.
- Medical office experience is preferred.
- Electronic medical record skills are preferred; experience with NextGen is a plus.
Clinical Associates is a Maryland-based multi-specialty medical group offering primary and specialty care across Towson, Reisterstown, and Pikesville with on-site labs and integrated electronic medical records. Patients receive care through a coordinated network of board-certified physicians and 150 staff, with same-day and after-hours access at Woodholme and a patient portal to streamline appointments and records. The practice differentiates itself with an integrated care model that links multiple specialties across several locations and handles scheduling and records in-house for faster referrals. Its goal is to be the premier multi-specialty physician practice in the Baltimore metropolitan area, delivering high-quality, integrated healthcare and superior customer service.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Towson, Maryland
Founded
1972
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Simplify's Take
What believers are saying
- Clinical Associates posted careers listings in June 2026, showing continued staffing investment.
- BusinessRate named Towson a 2025 BEST of award winner, supporting local reputation.
- The practice says it is accepting new patients, indicating ongoing demand capture.
What critics are saying
- Primary-care hiring in Towson signals ongoing physician churn and capacity pressure.
- Established-patient same-day care limits new-customer conversion and reduces growth flexibility.
- Clinical malpractice litigation names Clinical Associates in Alsup v. UMMS, keeping liability risk alive.
What makes Clinical Associates unique
- Three Maryland locations, including Towson, Reisterstown, and Pikesville, centralize referrals.
- Same-day and next-day slots plus patient portal scheduling improve access.
- In-house specialists, on-site labs, and NextGen EHR support coordinated care.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Company Match
Paid Holidays
Long Term Disability