Fraud Investigation and Prevention Analyst

Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g., assets and data), and stewards a strong risk culture. Our teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions.

Within GR&S, the Enterprise Security and Fraud (ES&F) sub-division is responsible for the global protection of Vanguard crew, property, data, and client assets. We are the trusted advisors that protect the pride of Vanguard with state-of-the-art security and fraud capabilities. We are a world-class destination of highly engaged, passionate, and diverse talent expected to continuously learn and develop in an ever-changing security landscape. Our crew are our greatest resource – by joining our team you will build collaborative long-term relationships and enjoy a suite of benefits that includes comprehensive health and wellness care, work-life balance, and an investment in your future at its core. 

The Fraud Investigation and Prevention Analyst will:

• Manage and lead incident process and handling of fraud investigations, which includes reviewing and investigating fraud case escalations, determining the action/resolution needed to close the case, participating in the creation and implementation of systems and processes to prevent, detect, and respond to fraud based on fraud intelligence and event analysis.
• Research and recommend fraud prevention and detection solutions, focusing on development of automated systems and improvements in anti-fraud controls within business systems and processes.
• Executes fraud policy and procedures consistent with global standards and practices, including making recommendations to management as to the creation of new procedures and archiving outdated procedures.
• Thoroughly documents case chronology and prepares reports, including those documenting any trends to management and recommends system/policy/procedure changes to mitigate future fraud.
• Works closely with other teams within the Global Security and Fraud team to recommend and implement fraud prevention and detection measures and controls.
• Develops and maintains an established network of internally and externally contacts to gather, exchange, and execute on actionable fraud intelligence to best protect Vanguard Crew, information and client assets.
• Supports the delivery of fraud education, training, and awareness programs. Participates in the development of handbooks and related material. Responsible for department overviews, new hire training and onboarding. Provides guidance, advice, training and mentoring to other members the Global Security and Fraud team in relation on fraud control methods and investigation standards and practices.
• Participates in special projects and performs other duties as assigned.

What it takes:

• Candidates should possess advanced understanding of complex cyber fraud.
• Minimum of five years related work experience associated with fraud detection, investigation, and mitigation.
• Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
• Professional certification (CFE) required.
• Candidates should have established experiencing in building robust relationships across diverse elements and have informal leadership experience.
• Candidate should be adept at data-linking and analysis with experience managing large scale or complex events.
• Candidates should possess exceptional communication and presentation skills

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don’t just have a mission—we’re on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients’ lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

Our commitment to diversity, equity, and inclusion

Vanguard’s commitment to diversity, equity, and inclusion (DEI) is central to our ability to deliver on our mission. We aspire to create a work environment that is inclusive, equitable, and diverse—one that enables our employees, whom we call crew, to thrive and bring their best selves to work every day on behalf of our clients.

Cultivating DEI lifts our entire organization, and everyone shares accountability for our progress—from our senior leaders who lay the foundation and set the example for inclusive behaviors to crew who are growing in their personal DEI learning experiences.

Together, we’re on a mission. We are fueled by the value of diverse voices and connected through friendships and a culture of care—for our clients, our communities, and each other.    

Vanguard’s DEI journey has no finish line. Our commitment is enduring, and we remain focused on the path ahead. To learn more about Vanguard goals and progress toward DEI, download our Diversity, Equity, and Inclusion Report.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.