Benefits Specialist

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firm in the US, is adding a Benefits Specialist to The Westport Group (TWG) team in the Boston Region.

Position Summary:

The Benefit Specialist is an associate level position, responsible for supporting the Account Management and Underwriting teams with activities related to the service of multiple client accounts in the GUL, GVUL, IDI, and High-limit LTD space. The role offers a great opportunity to join a dynamic team environment in a position that encourages growth and will result in multiple career paths for the right candidate.

Key Responsibilities:

• Support the annual renewal process for inforce Life and Disability accounts.
• This includes implementation planning, application distribution, follow-up and tracking, underwriting coordination, and invoice production.
• Interface (verbal and written) with clients, brokers, carriers, and insureds.
• Coordinate off-cycle administration activities including invoicing, addition and termination handling, and policyholder support.
• Maintain client files/internal systems in accordance with TWG’s standard protocols.
• Provide reporting support.

Essential Duties: 

• Coordinate annual renewal and on-going administrative activities for GUL, GVUL and IDI accounts:
• New business processing for life applications including requirement procurement and tracking.
• Administrative interface between client and carrier.
• Track and manage deliverables in accordance with set deadlines.
• Coordinate off-cycle additions and terminations.
• Coordinate invoicing activity.
• Data/Records Management
• Prepare standard and ad-hoc reports including data reconciliation.
• Provide customer service support for individual insureds.
• Perform necessary steps (including timely follow-up) to help resolve client service issues/inquiries and/or administrative concerns 
• Interact with carriers on behalf of the client and the team.
• Provide administrative support to High-limit LTD production team as needed.

Qualifications:

• Education - Bachelor’s Degree preferred but not required.
• Experience – 1-2 years’ experience in a similar capacity
• Functional Skill Set
• Proficient in Microsoft Office including Excel to support reporting and reconciliation needs
• Ability to quickly learn new skills
• Comfortable working independently as well as in a team environment
• Ability to establish relationships
• Strong oral and written communication skills
• Ability to multi-task and demonstrate composure/resilience under pressure
• Comfortable switching between clients and tasks to meet deadlines
• Basic understanding of Life and Disability Insurance
  
  
• Competencies/Skills
• Strong attention to detail, well organized and responsive
• Embraces flexibility of duties
• Strong desire and willingness to learn

• Additional
  • This is a full-time in-office position