Full-Time
Lead Storage Engineer
Prodapt
5,001-10,000 employees
Telecom-focused consulting and managed services
No salary listed
Chennai, Tamil Nadu, India
In Person
 DevOps & Infrastructure |
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- Hands-on experience in enterprise storage administration and engineering, preferably in telecom or large-scale service-provider environments.
- Strong working knowledge of Storage Area Network technologies, including Fibre Channel, Fibre Channel over Ethernet, and Internet Small Computer Systems Interface, and Network Attached Storage protocols, including Network File System and Common Internet File System/Server Message Block.
- Hands-on experience with major storage platforms such as NetApp ONTAP, Dell EMC Unity, PowerMax, PowerStore, Isilon/PowerScale, HPE Nimble, 3PAR/Primera, Pure Storage, or equivalent.
- Experience with backup and recovery solutions such as Veritas NetBackup, Commvault, Veeam, or Dell EMC Networker/Avamar.
- Solid understanding of storage networking components, including SAN switches and fabrics such as Brocade and Cisco MDS, zoning, and multipathing.
- Experience with storage performance monitoring and capacity management tools, including vendor-native tools, SolarWinds, Grafana/Prometheus, and ScienceLogic.
- Familiarity with virtualization platforms such as VMware vSphere and Hyper-V and their integration with shared storage.
- Working knowledge of Linux and Windows Server host-side storage configuration, including multipathing, Logical Volume Manager, and file systems.
- Understanding of data replication and disaster recovery technologies, including synchronous/asynchronous replication, snapshots, and storage-based disaster recovery orchestration.
- Exposure to scripting and automation using Python, PowerShell, Bash, or Ansible.
- Working knowledge of Information Technology Infrastructure Library processes, including incident, change, problem, and capacity management, and information technology service management tools such as ServiceNow or equivalent.
- Strong analytical, troubleshooting, and root-cause-analysis skills for complex, multi-vendor storage environments.
- Good communication skills in English.
- Administer, monitor, and maintain SAN, NAS, and object storage platforms supporting production, disaster recovery, and non-production environments across the Claro VTR estate.
- Design and implement storage provisioning, zoning, LUN masking, replication, and tiering strategies aligned with capacity and performance requirements.
- Plan and execute storage capacity forecasting and growth planning in coordination with network, virtualization, and application teams.
- Lead storage migrations, firmware and microcode upgrades, and platform refresh activities with minimal service disruption.
- Own backup and disaster recovery operations, including backup job design, retention policy management, restore testing, and disaster recovery failover/failback drills.
- Monitor storage health, performance, and capacity using enterprise monitoring tools; proactively identify and remediate bottlenecks, hot spots, and failure risks.
- Manage incidents, problems, and change requests related to storage infrastructure in line with ITIL processes and client service-level agreements.
- Collaborate with security and compliance teams to enforce data-at-rest encryption, access controls, and audit requirements, including ISO 27001 and telecom regulatory standards.
- Support integration of storage systems with virtualization platforms, Linux and Windows hosts, and, where applicable, cloud storage services.
- Develop automation scripts and runbooks using Python, PowerShell, and Ansible to streamline routine storage operations, reporting, and health checks.
- Maintain accurate documentation, including architecture diagrams, standard operating procedures, runbooks, and asset/configuration records in the configuration management database.
- Participate in vendor management by coordinating with original equipment manufacturers such as NetApp, Dell EMC, HPE, and Pure Storage for support cases, root-cause analyses, and hardware lifecycle management.
- Provide L2/L3 support and act as an escalation point for storage-related incidents, including participation in an on-call rotation.
- Spanish language proficiency is an added advantage given the Chile-based client environment.
Prodapt focuses on the telecommunications, media, and technology sector (the 'Connectedness' industry) by providing specialized consulting and managed services. It helps clients through a service-based model that includes strategic consulting, application development, systems integration, and ongoing operational support. Its offerings cover digital transformation, cloud and network services, fiber rollout, 5G enablement, cloud migration, and applying AI to network operations to modernize telecom operators and digital platform companies. What sets Prodapt apart is its deep, industry-specific focus on the Connectedness vertical, allowing it to build tailored frameworks and solutions rather than generic IT services, backed by global reach across the Americas, Europe, India, and Africa. The company aims to be a strategic partner that helps clients navigate the evolving digital landscape, accelerate deployment of new services, and optimize network operations.
Company Size
5,001-10,000
Company Stage
Growth Equity (Venture Capital)
Total Funding
$75M
Headquarters
India
Founded
1999
Get referred to Prodapt
See people who can refer or advise you
Simplify's Take
What believers are saying
- OpenAI Select Partner status should accelerate enterprise AI deal flow in 2026.
- ISO 42001 certification strengthens sales into regulated telecom and media accounts.
- Panama expansion and Richardson innovation center improve nearshore execution for Americas growth.
What critics are saying
- Prodapt's workforce fell 8.5% from 2023 to March 2026, signaling pressure.
- Telecom client spending remains cyclical; losing one CSP could quickly hit utilization.
- OpenAI partnership commoditizes delivery unless Prodapt wins proprietary telecom AI products.
What makes Prodapt unique
- OpenAI Select Partner in August 2026, validating its telecom-native AI services brand.
- OneFibreData on Snowflake targets fiber operators with domain-specific data workflows.
- Panama and Dallas centers deepen Americas delivery for CSP clients.
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Growth & Insights and Company News
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↑ 0%Chennai: Prodapt today announced the launch of BOLDEST by Prodapt, a new entity dedicated to helping brands thrive in the rapidly evolving AI-driven digital landscape.
Prodapt is a ServiceNow-invested company and has been featured as a specialist in the Gartner eMQ for Gen AI consulting and implementation services.
Prodapt launches AI Innovation Hub in Alberta.
Singapore, April 16, 2025 /MarketersMEDIA/ - Circles, a global telco technology company, today announced a strategic partnership with Prodapt, a Gartner-recognized telecom-native IT services leader, to help telco operators (telcos) worldwide accelerate their transformation into technology companies (techcos) and deliver cutting-edge digital customer experiences.
Prodapt has launched OneFibreData, a new application powered by Snowflake (SNOW) designed for fibre broadband providers.