Why Charlie Health?

We are currently facing a nationwide mental health epidemic marked by escalating rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, individuals who are struggling and seeking support are often met with geographical and financial barriers, driving increased urgency for a new approach to behavioral health treatment.

At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our treatment programs combine curated groups, individual therapy, and family therapy into personalized, evidence-based treatment plans to provide long-term healing from home. By prioritizing connections among people with shared mental health experiences and goals, Charlie Health fosters sustainable healing and achieves industry-leading clinical outcomes, with over 90% of our clients seeing improvement in their most severe mental health symptoms.

Every member of the Charlie Health team is fueled by an unwavering passion for our mission. If you share this commitment, we invite you to join us in making a tangible impact on the mental health landscape.

About the Role

As a Governance and Risk Analyst on Charlie Health’s Security team, you will create pathways through process and technology to efficiently meet regulatory, internal and contractual requirements, and work with teams to manage risk.

We are looking for someone who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. You’ll thrive here if you’re energized by impact, have a high quality bar, take an iterative approach to security maturation and process development, and are a willing and helping partner to the broader organization.

Responsibilities

Conduct regular business process and technology reviews to identify and address any policy, procedure or compliance gaps.
Collaborate with cross-functional teams to assess and identify potential risks to the organization.
Support in developing risk mitigation strategies and action plans.
Maintain accurate and up-to-date documentation of compliance activities, risk assessments, governance processes and risk mitigation initiatives.
Prepare periodic reports for management summarizing key compliance and risk metrics.
Contribute to the development and delivery of training programs to enhance awareness of compliance and risk management principles across the organization.
Assist in the design and implementation of internal controls to ensure the integrity of governance processes.
Conduct periodic testing and assessments of internal controls.
Work closely with other departments to understand their specific compliance and risk management needs.
Participate in cross-functional teams to address compliance-related issues.

Requirements

Bachelor’s degree in Computer Science, Information Security, or a related field (or equivalent experience).
Familiarity with GRC software tools preferred.
Relevant certifications preferred (e.g., Certified in Risk and Information Systems Control (CRISC), Certified Information Systems Auditor (CISA), etc.).
2-4 years experience in a GRC role, Security auditor or equivalent
Relevant certifications such as CISSP, CEH, or CSSLP are a plus.

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Note: We are not currently considering applicants in CA, CO, NY, and WA for this position. #LI-Remote

Our Values

Connection

Care deeply

We care personally about every single person in the Charlie Health ecosystem: our clients, providers, and team members alike.

Inspire hope

We inspire hope with every interaction, reminding our clients that we truly and unconditionally believe in them.

Congruence

Stay curious

We ask “why” five times before we’re satisfied with the answer. We don’t stick to the status quo; we challenge our assumptions and remain humble.

Heed the evidence

Above all, we’re results-oriented. When we find data that calls our original plan into question, we modify or pivot.

Commitment

Act with urgency

We work as swiftly as possible. The mental health crisis is relentless, and so are we.

Don’t give up

Our clients don’t give up and neither do we. Persistence is our superpower.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

Why Charlie Health?

About the Role

Responsibilities

Requirements

Benefits

Our Values

6 month growth

1 year growth

2 year growth