Who we are 

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that’s why we created Otter – to help restaurateurs  succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. 

What you’ll do 

We seek Senior/Staff Frontend Software Engineers to create elegant products on top technologies, reaching millions of restaurateurs globally. At Otter, you’ll innovate features for a large user base, crafting data visualization components and web apps with top-tier technologies like TypeScript and React. You’ll ensure world-class availability, performance, and scalability while enjoying a diverse range of responsibilities.

• Work on a wide range of features in a fast-growing segment of the Otter business. You will get the chance to be on the ground floor of feature development for our new Point of Sale, Kiosk and Direct Ordering product suites. 
• Provide feedback, contribute to the design process to create appealing UI, and lead or contribute to large projects to produce high-quality, impactful code.
• Own feature development and prioritize scalability in technical designs for long-term health.
• Support operations and business teams in resolving production issues and promote code review and reuse across products.
• Assist our skilled operations and business teams in triaging and resolving production issues. 
• Collaborate with Product Managers, Designers, and Engineers to conceptualize and build new features for our growing customer base.
• Improve our engineering standards, tooling, and processes. 

What the team focuses on

The Direct Orders team focuses on building greenfield projects for our Kiosk and Point of Sale product offerings. We are on the ground-floor of interacting with both eaters and restaurateurs in trying to make their restaurant experience amazing.

Our Kiosk product enables restaurateurs to offer their customers a delightful self-ordering experience. We heavily focus on the UI & UX of our offering to make sure the restaurant’s brand is well represented and their customers have a smooth ordering experience. Our kiosk runs on custom Android hardware which you’ll get a chance to work with directly

Our point-of-sale product is revolutionizing the way restaurateurs think about their operations. You’ll get the chance to work directly on the back-of-house software that restaurateurs use to make sure their business is operating smoothly. Check out our website for more information and customer testimonials!

What we’re looking for

• 5+ years of industry software engineering experience developing and shipping beautiful applications using language(s) such as JavaScript or TypeScript. 
• Must have experience with React framework and familiarity with the full life cycle of shipping web applications, from design and implementation to testing and deployment.
• Strong communicator who can explain complex topics to not only other engineers but also designers, product managers, and support. 
• Strong fundamentals: integration testing, design patterns, client-side storage, responsiveness, etc. 
• Bachelor’s degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience. 
• A love for good food. 

Why join us

• Growing market: You’ll be focused on an $80 billion market projected to reach at least $500 billion by 2030 in the US alone. 
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow, and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This role is based in our Los Angeles office location. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in person. That’s why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at Otter!

Ready to join us as we serve those who serve others? 

#LI-Onsite