Full-Time

Assistant Bank Manager

Confirmed live in the last 24 hours

Associated Bank

Associated Bank

1,001-5,000 employees

Fintech
Financial Services

Mid

Eagle River, WI, USA

May require working at multiple branch locations.

Category
Commercial Banking
Finance & Banking
Required Skills
Sales
Customer Service
Requirements
  • High School or equivalent combination of education and experience. Required
  • 2-4 years Demonstrated leadership and sales experience. Required
  • Other Banker Certification within 6 months. Required
Responsibilities
  • Perform the duties of a Relationship Banker and directly manage 1-5 bankers assigned to the branch.
  • Serve as second in command when the Bank or Market Manager is out of the branch.
  • Work collaboratively with the Teller Supervisor and bankers to ensure established sales, service, operational and financial goals are met or exceeded.
  • Direct the day-to-day sales activities of the office striving to acquire new consumer and small business households, and cross-sell to new and existing households.
  • Establish a full-relationship with customers, personally committing to consistently exceed customer expectations every time, everywhere, by being able to meet a broad range of financial service needs and consistently pursues 100% of each customer's business.
  • Provide awareness and demonstration of all customer channels including digital channel capabilities.
  • Advocate to colleagues and clients to influence digital adoption.
  • Lead by example in goal attainment.
  • A thorough mastery of the sales process, operational procedures, policies and the ability to make sound judgment decisions is required.
  • Conduct observations and provide feedback and coaching to bankers.
  • Conduct huddles, check-ins, and directly supervise all colleagues in the absence of the Branch or Market Manager.
  • The colleagues in this role may be asked to work multiple branch locations to support a culture of flexibility and mobility to meet the expectations of our branches and customers.
  • Assist customers with banking transactions, identify and service customer needs and resolve issues.
  • Identify, expand and deepen customer relationships.
  • Ensure new accounts are properly processed and cross-sell opportunities are identified and pursued.
  • Refer customers to the appropriate line of business to meet their financial needs.
  • Provide exceptional customer service by efficiently and accurately processing customer transactions.
  • Observe, coach and develop bankers in support of reaching performance objectives.
  • Collaborate with the bank manager and teller supervisor on scheduling, hiring decisions, performance and monthly audits.
  • Monitor and train bankers on operating procedures, regulatory compliance and standard operating procedures.
  • Proactive aisle prospecting at in-store locations.

Company Stage

IPO

Total Funding

N/A

Headquarters

Green Bay, Wisconsin

Founded

1861

Growth & Insights
Headcount

6 month growth

3%

1 year growth

3%

2 year growth

3%
Simplify Jobs

Simplify's Take

What believers are saying

  • The recent $1.21 million investment by Algert Global LLC indicates confidence in Associated Bank's growth potential.
  • Promotions within the company, such as Charity Olson to Director of Trust Services, suggest opportunities for career advancement and internal growth.
  • Associated Bank's participation in major investor events reflects its proactive engagement with the financial community and potential for strategic partnerships.

What critics are saying

  • The retirement of key personnel like Tammy C. Stadler could lead to transitional challenges and affect operational continuity.
  • The competitive banking landscape in the Midwest may pressure Associated Bank to continuously innovate to maintain its market position.

What makes Associated Bank unique

  • Associated Bank's launch of a new deposit vertical highlights its commitment to innovation and expanding its financial product offerings.
  • Recognition as one of the Best of Madison 2024 winners underscores its strong regional presence and customer satisfaction.
  • The bank's strategic focus on specialty deposit and payment solutions positions it uniquely in the market compared to traditional banking services.

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