Full-Time

Technical Support

360 IT Professionals

360 IT Professionals

11-50 employees

Software development, mobile/web, and Salesforce solutions

No salary listed

Cadillac, MI, USA

In Person

Category
IT & Security (2)
,
Required Skills
Mainframe Computing
Data Analysis
Requirements
  • Experience in automated data processing systems.
  • Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures.
  • Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems.
  • Ability to operate information technology systems, to communicate effectively, and to train others.
  • Security+ certification is required with background that will permit security clearance acceptance.
  • Experience with video and audio conferencing systems, maintenance, repair and operation is required.
  • Candidates must have ability to work autonomously - independent of direct supervision.
  • Candidates must have demonstrated background in customer service orientation, issue resolution, urgency training - for end customers.
  • Experience with Polycom and Tandberg video and audio conferencing equipment.
Responsibilities
  • Assists in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications.
  • May be responsible for accessing data from and transferring data to various local, state, or federal databases.
  • May assist in the review and recommendation of the procurement and inventory of information resources hardware or software.
  • May write and update personal computer and mainframe application programs.
  • Installs, maintains, moves, and assists in testing and upgrading new and existing hardware and software.
  • Reviews and recommends procurement of information technology equipment.
  • Maintains the necessary security controls over software.
  • Develops procedure manuals.
  • Develops and makes presentations and briefings for training sessions.
  • Prepares briefings, reports, and evaluations on systems efficiency and utilization.
Desired Qualifications
  • Network+
  • A+
  • CCNA a plus

360 IT Professionals provides custom software development services, covering product development, mobile and web technologies, workforce solutions, and Salesforce cloud services. They build bespoke software tailored to each client, using a mixed team of seasoned experts and energetic new professionals guided by best practices in Silicon Valley. The company emphasizes ethical, agile collaboration to deliver high-value solutions that help clients become more productive and scalable. What sets them apart is their blend of experienced talent with fresh perspectives, a strong local presence in Fremont, CA, and a disciplined focus on delivering practical, business-focused results rather than generic tech features. Their goal is to be a trusted partner that helps clients evolve into more productive units by providing complete software development capabilities and end-to-end support.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Fremont, California

Founded

2013

Simplify Jobs

Simplify's Take

What believers are saying

  • Clutch highly rates IT staffing and development services at $25-$49/hr.
  • Active hiring for 60 roles signals expansion in Fremont tech market.
  • $54.8M revenue from diverse tech stack including JavaScript and PHP.

What critics are saying

  • Poor Clutch reviews cause 70-90% market erosion in 3-6 months.
  • Google poaches 30% engineers leading to high turnover in 6-12 months.
  • AI platforms displace 60% revenue from PHP contracts in 12-24 months.

What makes 360 IT Professionals unique

  • Blends experienced and young professionals for innovative software solutions.
  • Specializes in .NET, PHP, Android, iPhone, and Salesforce cloud services.
  • Offers IT staffing, product development, and mobile technologies from Fremont.

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Benefits

Remote Work Options