Project Manager

We are seeking a proactive and detail-oriented Project Manager to oversee and execute projects for our most significant insurance clients. The ideal candidate will anticipate potential issues, enhance our product release processes, and ensure that all projects are delivered on time, within scope, and with the highest quality standards. This role requires excellent customer-facing communication skills, the ability to build templates for repeatable process improvements, and a solid understanding of software development processes. Experience in the insurance industry and the capability to work collaboratively while holding executive-level stakeholders accountable are essential.

 

 

Client Relationship Management:

• Serve as the primary point of contact for key insurance clients, understanding their needs and ensuring satisfaction.
• Build and maintain strong, long-lasting client relationships through excellent communication and service delivery.

Project Planning and Execution:

• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Develop comprehensive project plans, including timelines, milestones, and resource allocation.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.

Risk Management and Issue Anticipation:

• Proactively identify potential project risks and develop mitigation strategies.
• Anticipate issues before they arise and implement solutions to prevent project delays.

Process Improvement:

• Enhance our product release processes to identify and address issues before they reach production, ensuring higher quality outcomes for our insurance customers.
• Develop and implement templates for repeatable process improvements, promoting efficiency and consistency across projects.

Quality Assurance:

• Ensure that all projects meet high-quality standards and client expectations.
• Implement and monitor quality control measures throughout the project lifecycle.

Team Collaboration and Leadership:

• Work collaboratively with cross-functional teams, fostering a team-oriented environment.
• Demonstrate the ability to get things done while holding executive-level stakeholders accountable for their commitments.

Requirements

• Bachelor’s degree in Business Administration, Project Management, Computer Science, or a related field.
• Minimum of 5 years of project management experience, within the insurance or digital marketing industry.
• Proven ability to manage multiple projects simultaneously with a keen attention to detail.
• Strong understanding of insurance industry dynamics and client expectations.
• Excellent customer-facing communication skills, both verbal and written.
• Technical proficiency to understand software development processes and collaborate effectively with development teams.
• Experience in building templates and frameworks for process improvements.
• Demonstrated ability to work collaboratively while holding executive-level stakeholders accountable.
• Proficiency in project management tools and software.
• PMP or equivalent certification is a plus.