Full-Time
Solutions Engineer
Posted on 9/12/2025
NinjaOne
1,001-5,000 employees
RMM, endpoint, MDM IT management platform
No salary listed
No H1B Sponsorship
Austin, TX, USA + 1 more
More locations: Palm Harbor, FL, USA
Hybrid
Hybrid - M,T,TH in office.
 Sales & Solution Engineering (1) |
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- 2+ Years’ experience as a Sales Engineer
- Proficient in Windows (Windows registry, services, etc.) and have working knowledge of Linux/Mac
- Polished verbal and written communication skills that deliver messages with a customer first mindset
- Ability to efficiently multi-task with several tools, work independently and prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures
- You are highly organized
- Driven and Self-motivated you set the pace for your self and others around you
- Prepare and deliver technical presentations that explain our products or services to customers and prospects
- Guide our customers through the implementation of the NinjaOne solution
- Work closely with our sales teams to understand customer requirements and provide sales support
- Partner with our account management department to meet the needs of our existing customer
- Work a set schedule (8 am – 5 pm) with rotating on-call responsibilities
- Take initiative and provide prompt, accurate follow-up to tickets and support call
- Troubleshoot Window
- Collaborate with Engineering, Product Management, and other internal departments to resolve critical product issues, develop solutions to minimize cycle time for problem resolution, and make improvements for future release
- Share knowledge of issues and corresponding resolutions or workarounds with partner teams (including, but not limited to, the creation of new knowledge base articles/solutions and procedures)
- Actively participate in the design of our consulting processes
- Bachelor’s degree preferred, but not required
NinjaOne provides a cloud-based IT management platform for IT teams and MSPs, combining RMM, endpoint management, and MDM in a single SaaS solution. Users monitor devices, automate tasks, push patches, remotely access endpoints, and back up data from a centralized dashboard. The platform’s unified approach differentiates it by covering multiple IT management needs in one system, simplifying administration for teams serving many clients. The goal is to streamline IT operations, improve service delivery, and strengthen security across diverse environments.
Company Size
1,001-5,000
Company Stage
Series C
Total Funding
$761.5M
Headquarters
Austin, Texas
Founded
2013
Simplify's Take
What believers are saying
- Healthcare ARR grows 70% year-over-year, adding 1,000 customers for HIPAA-compliant device management.
- NinjaOne tops G2 Spring 2026 Report with 91 overall score and 94% ease of use.
- $500M Series C extension at $5B valuation funds global expansion and R&D innovation.
What critics are saying
- CrowdStrike partnership commoditizes NinjaOne's management, eroding value to MSPs within 6-12 months.
- ConnectWise and Kaseya undercut NinjaOne with lower pricing and deeper PSA integrations in 12-18 months.
- Microsoft Intune bundles free MDM with Azure AD, capturing midmarket customers in 18-24 months.
What makes NinjaOne unique
- NinjaOne integrates AI-powered vulnerability management with real-time assessment and autonomous patching.
- NinjaOne launches ITAM for unified endpoint visibility, warranty tracking, and compliance automation.
- NinjaOne acquires Dropsuite to extend data protection from endpoints to SaaS applications seamlessly.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Retirement Plan
Unlimited Paid Time Off
Flexible Work Hours
Hybrid Work Options
Professional Development Budget
Growth & Insights and Company News
6 month growth
↓ -1%1 year growth
↑ 0%2 year growth
↑ 0%NinjaOne has launched NinjaOne Vulnerability Management, an AI-driven solution that enables IT teams to identify, prioritise and remediate vulnerabilities in real time without relying on periodic security scans. Built into the NinjaOne platform, the solution combines real-time vulnerability assessment, patch confidence scoring and remediation workflows. The product provides continuous, AI-powered vulnerability visibility without scheduled scans, even when devices are offline. It connects vulnerability detection directly to autonomous patching workflows and operates server-side using existing device telemetry, eliminating performance impact on endpoints. The solution automatically captures vulnerability and remediation data to meet regulatory requirements. NinjaOne serves over 35,000 customers across 140-plus countries with its unified IT operations platform, maintaining a 98% customer satisfaction score for more than five years.
NinjaOne, an IT operations platform provider, has added nearly 1,000 healthcare customers over the past year and reported nearly 70% year-over-year growth in healthcare-related annual recurring revenue. The company announced the milestone at HIMSS 2026 in Austin. The NinjaOne Unified IT Operations Platform combines endpoint management, autonomous patching, backup and secure remote access in a single console. Healthcare organisations are adopting the platform to manage expanding device footprints whilst addressing cybersecurity threats and compliance requirements. Healthcare IT teams use NinjaOne to manage connected devices across hospitals, clinics and care networks, from workstations and tablets to servers and mobile devices. The platform's automation capabilities help reduce manual tasks whilst maintaining HIPAA compliance and minimising disruption to patient care.
NinjaOne has launched IT Asset Management (ITAM), a new solution providing complete visibility and control across IT environments by unifying endpoint and asset management. Built natively into the NinjaOne platform, ITAM helps organisations extend asset lifecycles, reduce costs, strengthen security, and improve compliance. The solution addresses challenges as over 90% of organisations manage software assets and over 80% manage cloud assets, containers, and virtual machines, according to IDC. NinjaOne ITAM provides real-time asset data synchronisation, automates warranty tracking and licence management, identifies unmanaged devices, and simplifies compliance documentation. The platform serves more than 35,000 customers across 140 countries and maintains a 98% customer satisfaction score over five years.
NinjaOne secures $500 million funding, achieving a $5 billion valuation to advance automated endpoint management and support Dropsuite acquisition.
NinjaOne has secured a valuation of $5 billion and additional Series-C funding of $500 million, led by ICONIQ Growth and CapitalG. The funding aims to drive platform innovation, global expansion, and customer success. It will support autonomous endpoint management, patch management, and the acquisition of SaaS-backup provider Dropsuite for $262 million. NinjaOne remains founder-led, with over 24,000 customers, including Nvidia and Porsche.