Full-Time

Technical Engineering Operations Manager

Posted on 11/21/2024

Zscaler

Zscaler

5,001-10,000 employees

Cloud-based cybersecurity and secure gateway services

Cybersecurity

Compensation Overview

$136.5k - $195kAnnually

+ Commission + Bonus + Equity

Senior

San Jose, CA, USA + 1 more

More locations: Bellevue, WA, USA

Hybrid role; can work from San Jose, CA or Bellevue, WA.

Category
Backend Engineering
Software Engineering
Required Skills
Atlassian
JIRA
Confluence
Requirements
  • 8+ years of experience in engineering operations, technical program management, or similar roles.
  • Strong understanding of software development methodologies and best practices.
  • Extensive experience with Jira Data Center and Confluence administration.
  • Proven track record of implementing and optimizing engineering processes.
Responsibilities
  • Designing, documenting, and implementing end-to-end SDLC processes that align with industry best practices and company objectives.
  • Architecting workflows between engineering and cross-functional teams (Product Management, Legal, Marketing, Customer Success, and Sales).
  • Leading the design and implementation of our Atlassian product suite (Jira Data Center, Confluence, and Marketplace add-ons) including workflows, custom fields, and automation rules.
  • Developing comprehensive dashboards and reporting solutions to provide visibility into engineering metrics and team performance. Developing and executing change management strategies for new process and tool implementations.
  • Creating and delivering training programs for engineering teams and stakeholders.

Zscaler provides cloud-based information security services, focusing on internet, web, and cloud security. Its platform functions as a secure gateway that inspects all internet traffic between users and applications, ensuring that potential threats are identified and stopped before they can access a client's network. This service is particularly aimed at large enterprises and government organizations that are transitioning to cloud and mobile-first strategies. Unlike many competitors, Zscaler operates on a subscription model, allowing clients to select different levels of security based on their specific needs. The company also has a partner program that enhances its market presence by offering training and resources to partners, which helps in expanding its reach. The main goal of Zscaler is to provide effective security solutions that support the digital transformation of its clients.

Company Stage

IPO

Total Funding

$148.8M

Headquarters

San Jose, California

Founded

2008

Growth & Insights
Headcount

6 month growth

4%

1 year growth

14%

2 year growth

40%
Simplify Jobs

Simplify's Take

What believers are saying

  • Strategic partnerships with Nvidia and Google enhance Zscaler's technological capabilities and market positioning.
  • The subscription-based model ensures a steady and predictable revenue stream, supporting long-term financial stability.
  • Recent investments and potential acquisition interest from Broadcom highlight Zscaler's strong market value and growth potential.

What critics are saying

  • The competitive landscape in the cybersecurity market is intense, with rivals like Netskope and Palo Alto Networks posing significant threats.
  • Dependence on large enterprise and government clients may expose Zscaler to market fluctuations and budget cuts in these sectors.

What makes Zscaler unique

  • Zscaler's cloud-native security platform offers a seamless and scalable solution for enterprises and government organizations, unlike traditional on-premise security solutions.
  • The company's strong partner program, Zscaler Summit Partner Program, enhances market reach and sales efforts through training, certification, and dedicated resources.
  • Collaborations with tech giants like Nvidia and Google to integrate advanced AI and zero-trust architectures further distinguish Zscaler from its competitors.

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Benefits

Comprehensive health plans

Supportive parental & family leave

On-demand learning & development

Company-sponsored volunteering

Global tuition assistance program

Guilt-free paid time off