Full-Time

Sr. Manager Pharmacy Colleague Product

Pre-Order Experience

Posted on 9/20/2024

CVS Health

CVS Health

10,001+ employees

Comprehensive pharmacy and healthcare services

Compensation Overview

$130.3k - $284.3kAnnually

+ Bonus + Commission + Short-term Incentive Program + Equity Award Program

Senior

Company Historically Provides H1B Sponsorship

Chicago, IL, USA + 4 more

More locations: Alpharetta, GA, USA | Phoenix, AZ, USA | Central Falls, RI, USA | Richardson, TX, USA

Category
Healthcare Administration & Support
Medical, Clinical & Veterinary
Required Skills
Agile
Communications
Management
Requirements
  • Bachelor’s degree related field of study of Pharmacy, Business, or Technology or equivalent experience (high school + 4 years of relevant experience).
  • 7+ years required Product Management experience with 1-2+ years of Sr. Product Management experience within an agile environment.
  • 2+ years of Specialty Pharmacy experience related to pharmacy operations.
Responsibilities
  • Defines the Epic or initiative vision through a deep understanding of customer needs and complexity through communication with senior Team Product Leaders. Effectively communicates the product vision to team members
  • Drives alignment of E2E experiences across products and channels while also evaluating consistency of the experiences across different channels
  • Responsible for reviewing and aligning roadmaps and workforce management tools across their respective solution and product areas
  • Supports Team Product Leads to develop feature-level roadmaps for their features that supports the broader Epic’s or initiative's roadmap
  • Manage multiple backlogs for products and/or experiences. This individual will often support Team Product Leads on refining specific products or experiences
  • Lead a cross-functional product team through discovery and define scope to achieve user and business outcomes and communicate updates and changes to Team Product Leads
  • Leads identification of exploration enablers needed and owns discovery and architectural runway. This includes writing enabler features and documenting learning outcomes
  • Create Epic-level or initiative-level measurement plans including success metrics, thresholds, and release plans. They ensure alignment with key stakeholders prior to deliver, report on critical updates, and contribute to product-level analyses as necessary
  • Uses performance data to identify issues quickly, and develop new insights and hypothesis about product health
  • Drive status for OKR metrics, Experiences that Matter the Most (ETMMS; customer satisfaction and task accomplishment rates) and Brilliant Basics through communication with Product Leads.
  • Understands product health to inform roadmap and stakeholder updates. Key metrics include core Product Metrics (i.e., Visits, Success Rates, etc.), Technical Health (i.e, Site Speed, Crash Rate, API Performance, etc.), Customer Feedback (i.e., App Rating, Quantum Metric, Medallia, etc.) and/or other appropriate metrics
  • As a part of the cross-functional team, collaborates closely with engineering, design, engineering, architecture, operations and other team members using agile practices
  • Interface and partners with Product Strategy to communicate progress, insights, and risks across the business, specifically with key stakeholders
  • Collaborate with business partners to deeply understand their business strategies and outcomes their teams are driving to ensure business perspective is reflected and communicated to product teams
  • Identifies and communicate product dependencies and assemble teams to identify solutions
  • Sets a positive culture by growing, coaching, and setting expectations on ways of working for team members. This is done through providing actionable feedback, modeling leading practices, time investment in junior team members, and continued collaboration

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, beauty items, and general merchandise. CVS Health also functions as a pharmacy benefits manager, serving over 75 million plan members, and has a senior pharmacy care business that assists more than one million patients each year. This integrated model allows CVS Health to deliver affordable health management solutions, improving access to quality care and health outcomes while aiming to lower overall healthcare costs. Unlike many competitors, CVS Health combines retail pharmacy services with clinical care and pharmacy benefits management, making it a significant player in the healthcare sector with a commitment to enhancing people's health.

Company Size

10,001+

Company Stage

Debt Financing

Total Funding

N/A

Headquarters

Woonsocket, Rhode Island

Founded

1963

Simplify Jobs

Simplify's Take

What believers are saying

  • Smaller-footprint stores enhance accessibility and engagement in local communities.
  • Partnership with Marqeta and Green Dot increases foot traffic and customer convenience.
  • Cloud Haircare launch attracts customers interested in vegan and clean beauty products.

What critics are saying

  • Smaller-footprint stores may limit the range of consumer products offered.
  • Closure of locations like in Lehigh Valley could affect market presence.
  • Digital personalization focus requires significant investment in technology and data security.

What makes CVS Health unique

  • CVS Health operates 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
  • The company offers a 3-in-1 test for Influenza A, B, and COVID-19.
  • CVS Health's all-in-one app focuses on digital personalization for improved customer experience.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Company News

PYMNTS
Mar 9th, 2025
Cvs Plans Chain Of Smaller-Footprint Pharmacy-Focused Stores

CVS is reportedly opening 12 smaller-footprint locations focused more on healthcare than consumer products. As The Wall Street Journal (WSJ) reported Sunday (March 9), the new stores will feature full-service pharmacies but limited retail. These stores, the report said, will be — on average — under 5,000 square feet, making them not even half the size of a typical CVS. The stores are expected to open this year around the U.S

The Morning Call
Mar 4th, 2025
CVS Pharmacy location to close in the Lehigh Valley

CVS Pharmacy location to close in the Lehigh Valley.

Investing.com
Mar 4th, 2025
Wellvana expands with CVS Health's Medicare business

In a strategic move, CVS Pharmacy introduced a new 3-in-1 test for Influenza A, Influenza B, and COVID-19, available at around 1,600 locations across 37 states, enhancing its testing and treatment capabilities.

PYMNTS
Feb 28th, 2025
Marqeta And Green Dot Partner To Facilitate Cash Deposits

Marqeta customers and their users can now make cash deposits at Green Dot’s network of more than 95,000 locations across the U.S. This capability comes from a new partnership between Marqeta, whose platform enables businesses to embed financial services into their branded experience, and Green Dot, whose network offers cash-in and cash-out services at Walmart, Walgreens, 7-Eleven, CVS and other retail locations, the companies said in a Friday (Feb. 28) press release. The partnership will facilitate Marqeta’s cash load offering, according to the release

PYMNTS
Feb 13th, 2025
Walgreens Continues Efforts To Divest Healthcare Clinic Chain Villagemd

Walgreens Boots Alliance-backed healthcare clinic chain VillageMD is reportedly working with advisers to explore a sale, restructuring or other options. This move comes after Walgreens CEO Tim Wentworth said during a January earnings call that the company plans to divest VillageMD, Bloomberg reported Wednesday (Feb. 12). A Walgreens spokesperson told Bloomberg that Walgreens “is continuing to work toward executing its stated goal of securing an endpoint for its investment in VillageMD, consistent with Walgreens’ turnaround strategy.”

INACTIVE