Description

Premier Disability Services is looking for Forms and Appeals Specialists to join our growing Minneapolis, MN based team! This is an entry-level role. 

Must be capable of working independently and possess excellent communication skills both verbal and written. Work with assigned clients to communicate process to them and aid in their expectation of what they must do and the general schedule of what will occur. Also work with the client, SSA, and other entities such as doctors, therapists, and others to gather information to build and manage the client’s case to aid in obtaining a favorable decision on client’s behalf. Ensure appropriate staff are aware of all deadlines necessary to comply with SSA/ODAR requirements. 

We are hiring for the following shift:

Full-time positions

Hours of operation are Monday through Friday 8:00 am - 6:00 pm CST

Responsibilities:
- Work using client management systems(s) to record client information gathered through conversations with client, SSA, DDS and others to aid in building client’s case.
- Work with client and/or on client’s behalf filling out forms necessary to meet SSA requirement (e.g. medical release forms, Disability Appeals, Hearing Request, etc.) 
- Manage client cases ensuring frequent updates via phone, email, and mail to client. 
- Review client records to inform them of status and provide information on what the client can do to assist in building case strength.
- Contact various agencies (SSA, DDS, ODAR, etc.) to ensure that data in clients files is up to date and accurate. 
- Review documents received from SSA, DDS, ODAR and take necessary action to ensure that client’s case is managed to comply with all requirements of SSA. 
- All clients sent MSS and told the importance of having treating physicians fill out and return the medical documentation. 
- Assist with other department functions as directed by a supervisor. 

Qualifications:
-High School Diploma or GED.
- Customer service orientation; energetic and outgoing personality.
-Strong customer service skills
-Knowledge of Microsoft office 
- BILINGUAL - English/Spanish a plus.

About Internet Brands:

Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company’s award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands’ powerful, proprietary operating platform provides the flexibility and scalability to fuel the company’s continued growth. Internet Brands is a portfolio company of KKR and Temasek. For more information, please visit www.internetbrands.com. 

Internet Brands and its wholly-owned affiliates are an equal opportunity employer.