Full-Time

Client Onboarding Manager

Confirmed live in the last 24 hours

Deel

Deel

1,001-5,000 employees

Global HR platform for hiring and payroll


Mid, Senior

Remote in USA

Required Skills
Sales
Requirements
  • At least 2-5 years experience in a Customer Onboarding or Customer Success role supporting a B2B SaaS product
  • Focused, action-oriented, and always anticipating next steps: a natural project manager
  • High attention to detail and can design an organized, effective onboarding plan and schedule for clients
  • Enjoy teaching others, be it a customer or a colleague
  • Customer obsessed and have significant experience building customer relationships
  • Team player, and enjoy working on a diverse team
  • Driven, think on your feet, and thrive in a fast-paced, challenging environment
  • Clearly convey complex ideas and data in written, presentation, and verbal formats to customers and team members
  • Based in the Latam region (or time zone)
Responsibilities
  • Help new strategic customers with onboarding and successful deployment during their first 30-60 days on the Deel platform
  • Becoming an expert user of the Deel platform to train customers and provide credible guidance on features and functionality
  • Partner with internal teams, including Sales, Support, Operations, Product, and Engineering, to deliver the best customer experience
  • Suggest ideas for optimizing customer onboarding workflows through process improvements and product automation

Deel is at the forefront of simplifying global HR management by integrating hiring, payroll, and compliance into a single, user-friendly platform. This empowers businesses to efficiently expand their operations internationally without the complexities typically associated with managing a global workforce. The company's commitment to streamlining HR processes and enhancing compliance creates a robust environment for innovation and leadership in global employment solutions.

Company Stage

Series D

Total Funding

$679.1M

Headquarters

San Francisco, California

Founded

2019

Growth & Insights
Headcount

6 month growth

0%

1 year growth

7%

2 year growth

161%